UX Course & Certification (Government) - Canberra 26-28 July 2022

UX Course & Certification (Government) - Canberra 26-28 July 2022

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From A$1,976.70

Date and time


Flex by ISPT

4 National Circuit

Barton, ACT 2600


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3 Day UX Design Course & Certification (Government). Aligned to the Australian DTA Digital Service Standard

About this event

3 Day UX Design Course & Certification (Government) in Canberra:

  • Learn UX tools & methods aligned with DTA Digital Service Standard
  • How and when to use UX tools and methods
  • Learn by doing with practical activities and group work
  • 400+ page detailed training manual plus access to a digital copy post-course
  • Become a certified UX practitioner and successfully graduate from this program by completing an exam to obtain a Foundation Certificate in User Experience (UX01)
  • Catering provided. Morning & afternoon tea and lunch all 3 days

Program syllabus

Our 3 Day UX design course is aligned with the ISO standard for human-centred design, and cover the syllabus for the BCS Foundation Certificate in User Experience (UX01). Learn the methods and techniques needed to effectively implement a user-centred design approach, we cover:

  1. Introduction to user experience design
  2. User and customer research
  3. Collaborative design & Information Architecture (IA)
  4. User behaviour and design principles
  5. Usability testing
  6. Mobile & tablet UX
  7. Maintaining and evolving your site or application
  8. Implementing a UX approach in your organisation

View detailed syllabus

Certification & UX Digital Pack (optional)

PeakXD is Australia's only accredited training provider for the BCS Foundation Certificate in User Experience (UX01).

Upon completion of our course, you can sit the exam to become a certified UX practitioner and continue your UX learning through our online training portal and coaching.

This add-on option includes:

  • Certification assessment fee for the BCS Foundation Certificate in User Experience.
  • 6 months access to the PeakXD UX training portal with downloadable study guides, 75+ video lessons and 30+ UX templates.
  • 6 months of interactive group coaching calls with hands-on training to further apply and develop your skills.
  • Practice exam with answer sheet and glossary of terms.

Exam format:

After the 3 day course, you can schedule a 60 minute multiple-choice exam at an examination centre in your local city at a time of your choosing.  Successful candidates will receive the UX01: BCS Foundation Certificate in User Experience.

  • 60 minute exam with 40 multiple choice questions
  • Closed Book
  • The pass mark is 65% (26 out of 40)

Note: Taking the course does not guarantee you will pass the exam. The course fee includes one attempt to sit the exam, but in the unlikely event you need to sit the exam again, you can re-book to sit the exam.

Certification can still be organised later directly with the BCS. The exam sitting fee is around A$350 if purchased directly with BCS.

Early Bird

Register 21 days prior to the course commencement date or until sold out to get the Early Bird Price (limit of 10 tickets sold per event for Early Bird).

More information?

See our Canberra UX Design Course & Certification (Government) page for more information.  

UX Course & Certification (Government) - Canberra 26-28 July 2022 image

Frequently Asked Questions

Can I pay by invoice?

Yes, you can. After you select your tickets, when you are asked to choose a payment type, you can choose 'Pay by invoice' and you will be emailed the invoice and your place at our course will be reserved.

What's the COVID policy?

Your safety is paramount to us. We continue to closely monitor state and federal government restrictions in regard to COVID-19. We are confident of running in-person training events in 2022.

What will happen if our trainer gets COVID or is unable to attend

The quality of our training to attendees is paramount. In the event the trainer gets COVID, is required to isolate or is unable to travel to deliver training due to airline or border restrictions, we will endeavour to offer hybrid training where our lead trainer will live stream to the group and a local experienced trainer will facilitate breakout activities in person. If this is not feasible, training will be postponed rather substituting with an inexperienced trainer.

What will happen if an attendee gets COVID or is unable to attend

You must not have tested COVID positive for a period of at least 7 days and have no symptoms or just a mild, dry cough (or in line with Government advice as it is updated) prior to the commencement of training.

In the event you get COVID, are required to isolate or are unable to travel due to airline or border restrictions the following options will be available to you:

At least 72 hours notice:

  1. Transfer your registration to a course at a later date with no cost penalty, or
  2. Transfer you to our online training course and receive a partial refund for any difference in cost.

Less than 72 hours’ notice:

  1. Transfer your registration (or the remaining days of your registration) to a course at a later date.
  2. Transfer you to our online training course and receive a partial refund for any difference in cost (less the change fee)

All options with less than 72 hours notice will incur a $250 charge fee to cover non-refundable catering and printing costs.

Travel costs incurred by attendees

In the event of any course cancellations or postponements, PeakXD will not be responsible for any travel costs incurred by registered participants. We encourage participants to book refundable and flexible travel for all of our training courses.

What's the general refund policy?

Cancellations for any reason received 30 days or more before the course start date will incur a 25% administration fee. Cancellations received less than 30 days are non-refundable.

In the event that PeakXD postpones or cancels a course (e.g. due to insufficient numbers or snap COVID lock-downs), attendees can elect to receive a full refund or have their payment transferred to a future course. We reserve the right to change the venue to an equivalent standard and location within 5km of the CBD of the booked city.

Can I update my registration information?

Yes, email us at any time to update registration information. We will send you an email requesting more information from you closer to the event date.

Is my registration fee or ticket transferrable?

Yes, for requests received 30 days or more before to the course start date, attendees can transfer to another course in an alternative city, or date however this is subject to availability and may incur a 20% administration fee.  Attendees can be substituted at any time. 

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Attendees can be substituted at any time. However BCS examination requires registration of the attendee prior to sitting the exam, and candidate must provide photo identification at the time of the exam. Additional exam costs may apply to substitute exam candidate.

Read our training policy and conditions for full details

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