A$2,636.70 – A$2,966.70

UX Course & Certification (Government) - Canberra 18-20 November 2019

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Dialogue Business

4 National Circuit

Barton, ACT 2600


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Event description


Aligned to the Australian DTA Digital Service Standard

You can attend one of our scheduled courses or if you have more than 8 staff interested then please enquire about us delivering this training in-house.

3 Day UX Design Course:

  • Learn UX tools & methods aligned with ISO 9241:210 standard
  • Internationally recognised training from Australia's only accredited BCS training provider
  • Practical & interactive activities & group work
  • A printed and digital copy of our comprehensive training manual
  • 12 months access to 20 customisable UX templates via our online training portal
  • Practice and walkthrough a mock exam on the last day to prepare for your BCS exam
  • Access to our UX Learning support community
  • Morning & afternoon tea and lunch all 3 days
  • Opportunity to meet and network with like-minded UX peers

Certification & Exam

After the completion of the 3 day course, you can schedule a 1 hour multiple choice exam at an examination centre in your local city at a time of your choosing. Successful candidates will receive the UX01: BCS Foundation Certificate in User Experience.

Exam format:

  • One hour exam with 40 multiple choice questions
  • Closed Book
  • Pass mark is 65% (26 out of 40)

Note: Taking the course does not guarantee you will pass the exam. The course fee includes one attempt to sit the exam, but in the unlikely event you need to sit the exam more than once, you can schedule to re-sit the exam at the same examination centre. This ticket will include one voucher to sit one exam (re-exam sitting fee is around AU$350).


What are the payment options?

You can request to pay by invoice, or pay directly by credit or debit card. On the 'Check-out' page you can select your preferred payment option by selecting the 'Payment Method' drop down menu which has 'Credit/Debit card' selected as default and change this to 'Pay by invoice'. We will then send you an invoice immediatley with payment details. Note, we didn't design this system and have shared feedback with Eventbrite that perhaps they should conduct some usability testing of this.

What is the difference between the UX Course ticket and the UX Course & Certification?

The UX Course ticket is $300 less than the UX Course & Certification ticket. It does not include the Certification or exam. No exam voucher will be issued with this ticket type. Register 30 days prior to the course commencement date or until sold out to get the Early Bird Price (limit of 5 tickets sold per venue for Early Bird).

Certification can still be organised later directly with the BCS.

Both tickets will give you access to the same high quality 3 Day UX Course with plenty of practical and interactive activities & group work. You will also get a printed and digital copy of the comprehensive training manual, 12 months access to 20 customisable UX templates via our online training portal and access to our UX Learning support community plus morning tea & lunch on all 3 days. On the last day there is also an opportunity to sit a practice exam should you choose to at no additional cost. Candidates who have completed our 3 Day UX Design course in 2019 can still organise Certification with the Foundation Certificate in User Experience directly with the BCS.

Where can I find out more about PeakXD and this course?

See our Canberra UX Course & Certification page (https://www.peakxd.com.au/training/ux-course-and-certification-government/) for more information including a downloadable PDF syllabus.

What's the refund policy?

Cancellations received 30 days or more before to the course start date will incur a 25% administration fee. Cancellations received less than 30 days are non refundable.

In the event that PeakXD postpones or cancels a course (e.g. due to insufficient numbers), attendees can elect to receive a full refund or have their payment transferred to a future course. We reserve the right to change the venue to equivalent standard and location within 5km of the CBD of the booked city.

Can I update my registration information?

Yes, email us at any time to update registration information. We will send you an email requesting more information from you closer to the event date.

Is my registration fee or ticket transferrable?

Yes, for requests received 30 days or more before to the course start date, attendees can transfer to another course in an alternative city, or date however this is subject to availability, and may incur a 20% administration fee. Attendees can be substituted at any time.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Attendees can be substituted at any time. However BCS examination requires registration of the attendee prior to sitting the exam, and candidate must provide photo identification at time of exam. Additional exam costs may apply to substitute exam candidate.

Read our training policy and conditions for full details.

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Dialogue Business

4 National Circuit

Barton, ACT 2600


View Map

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