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Understanding and responding to workforce implications of consumer choice a...

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SAI Home & Community Care

411 Nepean Highway

Frankston, VIC 3199

Australia

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Workforce Implications of Consumer Choice and Control Implementation in Health and Community Services

The disability, aged care, mental health and primary care service sectors are undergoing significant reform. At the heart of these reforms is the rights of people to have greater choice and control over the services and supports they select. These reforms are being felt broadly across the health and community services sectors.

Our latest forum aims to better understand the workforce implications of consumer choice and control / consumer directed care reforms across the wider Health and Community services sectors. Industry experts will provide their insights and lead discussion on the workforce implications of person-led reforms to deliver more coordinated services to ensure the consumer gets the right support at the right time.

Feedback captured through our earlier forums has revealed that one of the biggest challenges and priorities facing service providers is attracting, recruiting, retaining and upskilling a workforce to respond to the changing nature of service delivery brought about through the reforms. It is clear that workforce must have the appropriate education and training, skills, and attributes to provide quality care, but what are the new roles and skill sets that have emerged with the implementation of CCC / CDC models across the health and community service sectors?

We will look at the latest intelligence regarding the workforce and new skills requirements and utilisation across service sectors, and how the workforce will grow, diversify and adapt to enable it to respond to a person-centred approach to providing support, including

  1. Re-skilling of the current workforce
  2. Creation of new roles, new jobs and new ways of working
  3. Emergence of new employment models
  4. Changing role and delivery of workforce education and training
  5. Management of workforce quality and performance

The forum will provide participants with industry insights from:

  • Skye Rose from Moores is a Principal in the corporate advisory team and leads the workplace relations practice at Moores. Skye has extensive experience in providing advice and representation on complex employment relations issues. Skye will be discussing NDIS Workforce Challenges, Trends and Predictions
  • Yumi Stamet is a Workforce Adviser for the National Disability Services (NDS), specialising in workforce and organisational change due to sector reform. Yumi will be discussing Recruitment under NDIS - Trends and Learnings
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Date and Time

Location

SAI Home & Community Care

411 Nepean Highway

Frankston, VIC 3199

Australia

View Map

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