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TOWNSVILLE: Getting to the Heart of What Matters: The Role of a Support Worker

Community Resource Unit Ltd.

Monday, 31 October 2016 from 9:00 am to 4:00 pm (AEST)

TOWNSVILLE: Getting to the Heart of What Matters: The...

Ticket Information

Ticket Type Sales End Price * Fee Quantity
Support Worker Training Ended $100.00 $0.00
* Prices include GST

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Event Details

About the workshop:

The role of a support worker is complex and multi-faceted. Paid staff can make a significant contribution to a person’s life – enabling the person to live a rich life and pursue their own unique goals and dreams.

What lies at the heart of the role is, however, frequently invisible. When we fall into the habit of talking about “hours”, and tasks, routines and schedules, it’s easy to be distracted from what really matters about supporting people well.

This full day workshop will be an opportunity for support workers to critically reflect upon the essential purpose of their role, the values that drive “support”, and the sorts of relationships which are core to supporting someone well, particularly in relation to valued roles and community belonging.
Quote: Support requires a certain humility on the part of staff, letting go of control, a willingness to follow rather than lead

Topics covered include:

  • The Role of a Support Worker
  • Developmental models of support
  • Principles for community belonging
  • Supporting existing relationships
  • Roles vs Activities
  • Sustaining yourself

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About the Presenter:

Suellen WelchSuellen Welch works at CRU as a consultant. Her work focuses on promoting, strengthening and defending person centred and directed responses.

Suellen has previously worked for several small community based organisations in Brisbane in team leader and key worker roles.

She has experience working as a support worker, supervising support workers, as well as engaging support workers to work with her son.

Suellen believes in the importance of community and the need to work intentionally to build welcoming communities.

Who should attend:

This training is for support workers who are directly assisting an individual with disability to live a good life in community. People self-directing and employing their own workers may want to recommend this training to their support workers.

Need some assistance with fees?

CRU has some capacity to reduce registration fees and assist with other costs, particularly for people with disability and family members not sponsored by an organisation. Contact CRU for more information.

To view CRU’s cancellation policy please visit this link –

Have questions about TOWNSVILLE: Getting to the Heart of What Matters: The Role of a Support Worker? Contact Community Resource Unit Ltd.

When & Where

Townsville Sports House
3-9 Redpath StreetNorth Ward
Townsville, None 4810

Monday, 31 October 2016 from 9:00 am to 4:00 pm (AEST)

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Community Resource Unit Ltd.


Phone: 07 3844 2211

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