Actions and Detail Panel
The Outward Mindset
Fri. 24 March 2017, 8:30 am – 5:00 pm AEST
In this workshop we will explore in detail how it is that we can end up in an inward mindset, the implications of that in our work and the impact on others. We will also leverage a framework that will guide us to work in an outward mindset.
Organisations populated by people who have more or less the same mindset as they’ve always had will continue to produce more or less the same results as they’ve always produced. Attempts to improve behaviour alone can produce marginal improvements, but breakthrough results require a change in mindset. This is Arbinger’s work; we change mindset. Specifically, we help individuals, teams, and organisations to change from inward mindset orientations to outward mindset orientations.
When acting from an inward mindset (the Box), people focus on themselves and their own objectives. They want others to behave in ways that will further those objectives. They focus on what they themselves do and measure their success by what they themselves accomplish.
When acting from an outward mindset, on the other hand, people work to help others be successful—their customers, for example, their coworkers, their managers, and their direct reports. They focus on their impact on what others are trying to do and measure their success in terms of what others are able to accomplish as a results of their efforts.