The AAP Practical Workshops Series - Commercial PM Systems & Checklists

Setting Up Your Commercial PM Systems & Checklists

A Practical Workshop for Commercial Property Managers

This workshop is software-agnostic and recognises that agencies manage commercial property using a mix of residential PM systems, commercial platforms and external registers with varying levels of capability.

Commercial property management places very different demands on systems than residential portfolios. Longer lease terms, complex documentation, compliance obligations and higher financial risk mean residential PM software often struggles to adequately support commercial requirements.

This practical workshop focuses on how to build clear, reliable systems and checklists that may work with your existing software and where necessary, outside it to support consistent, defensible commercial property management.

Rather than relying on memory or individual workarounds, participants will learn how structured registers, workflows and checklists reduce risk, improve accountability and support better decision-making across the portfolio.

What this workshop covers

• Using PM software effectively for commercial portfolios — and recognising system limitations
• Identifying which registers belong in-system and which must sit outside
• Core registers: leases, options, rent reviews, insurance, ESM and compliance
• Folder structures, document control and audit trails
• Workflow reminders, annual cycles and checklist use
• Transitioning messy or inherited portfolios into structured systems
• How good systems reduce errors and professional exposure

Who should attend

• Commercial property managers at all levels
• Residential agencies managing commercial assets
• Agency principals and senior PMs responsible for systems, onboarding and risk management

This is a practical, working session designed to strengthen day-to-day operations and reduce avoidable risk.

Participants will leave with clear, adaptable ideas, templates and checklists that can be applied regardless of the software used.

This workshop focuses on practical process and professional practice, not legal advice, and is designed to support agencies in operating within their documented authorities.

Delivered by the Australian Academy of Property as part of its practical upskilling program for commercial property professionals.

Registration Fees:

Individual Registration - $150 + GST (per workshop)
Includes: 75-minute live online workshop, digital resource, templates, checklists and replay access (where applicable).

Group Licence (same organisation) - $350 + GST (per workshop)
Covers up to 3 attendees from the same organisation.
Includes: 75-minute live online workshop, digital resource, templates, checklists and replay access (where applicable).

Agency / Tailored Delivery - Available on request.
Custom pricing based on session length, content requirements and attendee numbers.

Please note: Program content, session timing and presenters are subject to change without notice.