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Thank a property manager day special training event - Brisbane

Stacey Holt Real Estate Excellence

Friday, 23 November 2018 from 9:00 am to 4:00 pm (AEST)

Thank a property manager day special training event -...

Registration Information

Registration Type Sales End Price * Fee Quantity
Platinum PME and Platinum member office per person Ended $220.00 $13.19
Gold or Advisory member office per person Ended $250.00 $14.84
Non member office per person Ended $275.00 $16.21
Three or more people from one non member office booked at same time Ended $250.00 $14.84
* Prices include GST

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Event Details

The Glen Hotel, 24 Gaskell Street, Eight Mile Plains ( Brisbane )

Accommodation available at event venue

23rd November  2018

Arrival tea and coffee 9am - 930am to 4pm

 Register via email to save the online booking fee

 Thank a property manager day special training event

 The law, best practice and risk management in this great Q & A event presented by Stacey Holt Real Estate Excellence. The workshop will be interactive; however, Stacey Holt will present the questions and the answers.


 The list of questions will be given in a workbook for printing by the registered attendee and sent to the email address provided as part of registration.


Session one


Tips on customer service 


How to manage conflict and stress in property management


Meth, ice, drugs in rental property - the law, best practice and risk management


Is sms legally recognised to communicate and or give notice?


What are the four ways to “legally” communicate under the tenancy agreement, and where does it state them in the 18a contract?


Notice period calculations case study exercises;


Entry for maintenance


Without grounds notice


Breach of tenancy


Return of entry report by tenant


Water invoice


How does your agency verify ownership of property and the correct property description?


Does your agency ask for ID when signing up new lessor clients?


When more than one lessor client. What are your agency procedures to allow either party to give instructions to the agency during the management contract


Checking signature before finalising certain tasks – procedures and risk management discussed


Session two


Where in the tenancy contract does it states everything has to be in writing during the tenancy contract by law?


Where do the standard terms of the Form 18a tenancy contract come from?


What are special terms?


Is two months written notice required to be given to tenants for a rent increase from one fixed term tenancy contract to another?


Can a tenant be given a breach for their objectionable behaviour and or repeated breaches?


What section of the Act defines the meaning of notice period of 24 hours and what is it?


What section of the RTRA Act states lessors must maintain any inclusions in the property such as air conditioners and dishwashers and how to teach them their law?


What section of the Act states you cannot contract out and change the rules of the Act?


What section of the RTRA Act states a tenant can give 2 weeks’ notice and end the tenancy at any time legally which is why there’s no such thing as a break tenancy contract (it’s a breach of agreement -ending agreement early)?


What section of the Act allows action to be taken against a tenant who ends the tenancy early and compensation sought?


Session three


There’s one reference to business days as a time frame in the RTRA Act, what is it?


Do tenants have to be given a chance to attend to matters after vacating?


How long does an agency have to do an exit / vacate if the tenant has returned the exit report Form 14a upon vacate?


Do tenants have to hand keys in to the office when they vacate?


Where does it state information about the exit condition report?


Does the form 14a exit condition report have to be completed by the PM?


When a tenant hands over possession, is there law stating how long the agency must do the vacate? If there is law, what is it?


Do tenants have to give a professional carpet cleaning receipt when they vacate by law?


Where in the tenancy contract does it say the 7 ways to legally end a tenancy?


What are the 5 reasons a notice to leave can be given to a tenant?


How long does a form 11 notice to remedy breach stay valid for after it expires?


How long does a form 12 stay valid for after it expires?


How, what, when and why – Property Management Excellence




The training event includes morning tea and working lunch. Please advise of any dietary requirements at least seven days prior to event by email to  The workbook for the training will be emailed to registered attendees email address for printing to bring to the event prior to the training day. Please bring your ticket on the day to register for the training.


Cancellation policy  

If the attendee client cancels 14 days or less prior to a training event, a 100% of ticket price cancellation fee applies.  When more than 14 days’ notice is given,  a full refund will be provided.


Thank a Property Manager day is an initiative commenced by Real Estate  Excellence in 2012. #thankapropertymanager

Friday November 23 2018

The day is about stopping to thank the hard working and dedicated property managers who sometimes don't receive the thanks and praise that is often deserved. A day to stop and say thanks and to also reflect on the great work that is done in a profession that is almost a necessity in today's society.

Ensure that the date is in your calendar; plan a breakfast or a morning tea, lunch or even drinks after work.

If you would like to be on our VIP mailing list please email your name and location such as Rockhampton, Queensland


Have questions about Thank a property manager day special training event - Brisbane? Contact Stacey Holt Real Estate Excellence

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When & Where

The Glen Hotel
24 Gaskell Street
Eight Mile Plains, QLD

Friday, 23 November 2018 from 9:00 am to 4:00 pm (AEST)

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Stacey Holt Real Estate Excellence

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Register via email instead of online and save the online booking fee

SAVE $. If you prefer to register via email instead of registering using the online portal, please email the name/s of attendees plus their email adresses to We shall register the attendees for you. The booking fee charged by the online portal will not be charged.

What happens after you register?

When registration is made online, the registration ticket and invoice is sent to the email address provided upon registration.  A duplicate invoice from our accounting programme is emailed to the email address within 48 business hours of registration if the payment method chosen is cheque, credit card (not using paypal) or direct deposit. If payment is made by PayPal, an eventbrite invoice is provided as a tax invoice.

Payment methods for training events

Payment methods are direct deposit, cheque or credit card using PayPal online or pay by credit card online via invoice provided by  Real Estate Excellence. Real Estate Excellence provide a secure ink with the invoice to pay via credit card without the need to use PayPal.

You do not have to use paypal. Please read below.

If you wish to pay for the service via credit card, paypal can be used or you can request an online payment via invoice. If you prefer to pay by credit card (not using paypal), direct deposit or cheque, simply click on other payment options when completing the online registration the number of tickets under the correct member or non member ticket type; complete the fields as requested and when complete click on other payment options and proceed from there. If you wish to pay by credit card (not using PayPal), a link to pay securely online via credit card will be provided on the invoice given by Real Estate Excellence.

An invoice is issued to you within 48 business hours allowing for any of the three payment methods listed above. Cheques to be posted please to PO Box 154 Alderley QLD 4051. Payee Real Estate Excellence. Thank you.

Are you on our VIP mailing list?

If you wish to be on the mailing list to receive information straight to your inbox, please email Stacey Holt to be added or visit to subscribe. Please include your area in the email such as Rockhampton.

Dietary requests

If you have any dietary requirements, please email Stacey Holt at least five days prior to the event you are attending to advise of requests.This is a requirement of venues.

Cancellation policy 

If the attendee client cancels 7 days or less prior to a training event a 100% of ticket price cancellation fee applies. When  more than 7 days notice is given, a refund can be provided. Tickets can be transferred to another name in the agency by emailing us to change If ticket holder does not attend the event, no refund is available. 

Important general information about training events

Training events are subject to change by Real Estate Excellence and registered attendees are notified prior via email to the event if this occurs.

Training and Webinar  registration is not available for other training organisations and or affiliated organisations and any attendee/s registration application may be cancelled at the discretion of Real Estate Excellence. Please contact Stacey Holt for more information in this regard if required.

Membership information

If you would information about the membership options provided by Real Estate Excellence for QLD agencies,  please email, visit or phone 0423 018 539.  


  Contact the Organiser

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