This is a face-to-face workshop for participants to consolidate and practise their workplace teaching of healthcare communication. Participants may elect to attend a virtual workshop for an introduction and key concepts, however this is not compulsory.

This one-day workshop, will consolidate participants understanding of healthcare communication teaching in the workplace. Participants will have the opportunity to be guided in practical exercises by experts in healthcare communication education and practise teaching communication in clinical supervision and education scenarios, with the aim to maximise effectiveness.

Workshop Learning Outcomes:

At the end of this workshop participants will have:

• Developed skills to observe a clinical encounter, and deconstruct the interaction from a healthcare communication perspective

• Developed skills to identify problematic patterns of healthcare communication, and teaching strategies to address these

• Applied structures to maximise effectiveness of teaching, including eliciting learner self-analysis and reflection, rehearsal of new skills and consolidation of learning

• Developed skills for effective feedback

Who should attend?

Clinicians, clinical supervisors, educators and teachers who have the designated responsibility for the clinical teaching, supervising or mentoring peers and junior staff.

Optional pre-learning: Teaching Healthcare Communication in the Workplace: Methods and Opportunities. Register: http://bit.ly/3bupWyx

Facilitators

This workshop will be facilitated by experts in healthcare communication from Deakin University's Centre for Organisational Change in Person-Centred Healthcare.

Professor Peter Martin

Ms Meg Chiswell

Course Details

This workshop will be delivered in a 3x 90-minute interactive workshop from 9:30am – 4:00pm

Session 1: 9:30am – 11:00am

Session 2: 11:30am – 1:00pm

Session 3: 2:30pm – 4:00pm