Symplicit - Intro to CX/UX Design

Confused about all the UX, CX & Service Design jargon flying around the industry?

This introductory seminar covers UX, CX & Service Design methods, explained through ‘real world’ examples of business and customer problems. Learn when these methods are appropriate and how you shouldn’t be limited to a single methodology.

In this breakfast seminar you will obtain knowledge of design research, ideation and testing theory to deliver user-centric solutions. 

Learn how to assess business problems and be creative within those parameters.

Get an insight into real practice by taking a brief, drafting research plans, defining problems and applying design thinking techniques to come up with your own unique outcomes.

Order your coffee when you book and join us at Symplicit.