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SWARM Symposium 2019 - Platform governance: creating safer online communiti...

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Note: change of venue: New Law Foyer, New Law School Building (F10)

Eastern Avenue

The University of Sydney

Camperdown, NSW 2006

Australia

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Building cohesive, productive online communities depends on good governance relationships – particularly with the platforms that host our conversations and content. But increasingly major international communications platform providers are seen as reluctant to control the violence and misinformation they host, and slow to provide moderation tools that help community managers minimise harmful content and behaviour. Commodity, it's said, is winning out over connectedness in the race to monetise our social relations.

In light of the Christchurch Call and global debates about how social media platforms and their user base might be better regulated, the 2019 SWARM Symposium showcases research that explores what good - and bad - governance might look like online. Keynote speaker Professor Nic Suzor, from Queensland University of Technology's Law School, argues that this is an opportunity to rethink the basic rules of how the Internet operates, with human rights in focus. He argues that if we care about the future of our shared social spaces, we need a new constitutionalism: real limits on how power is exercised online.

Nic studies the regulation of networked society, including the governance of the internet and social networks, the peer economy, digital copyright, and knowledge commons. He is the Legal Lead of the Creative Commons Australia project and deputy chair of Digital Rights Watch, an Australian non-profit which seeks to ensure that Australians are equipped, empowered and enabled to uphold their digital rights.

Following Suzor's provocation, researchers will present a range of perspectives on this rapidly developing field: + Jenna Price ( University of Technology) will investigate the impact of emotional labour on the moderators and administrators of a feminist activist Facebook group. + Luk Swiatek (University of NSW) and Chris Galloway (Massey University) explore how 'boundary-spanning' by PR managers can help lead to safer online communities, especially with the use of AI technologies. + Tim Koskie (UTS/U Sydney) analyses the distinctive forms of cultural intermediation performed by community managers and moderators in Australian news organisations. + From University of Western Sydney, Luke Munn presents “Angry By Design,” a project recently funded by Netsafe, tracing the relationship between technical architectures and toxic communication using Facebook, Twitch, and 4chan as case studies. + Fiona Martin and Venessa Paech from the University of Sydney discuss the challenges community managers face in working with their platform providers, based on findings from the 2019 Australian Community Managers Career survey.

To wrap, the Symposium will open up to moderated panel discussion about the outcomes of the ACCC's Digital Platforms inquiry, and the various types of regulation being proposed by national governments to curb the power of transnational platform companies. We welcome to the discussion Dr Andre Oboler CEO of the Online Hate Prevention Institute and Senior Lecturer in the La Trobe Law School.

The Symposium will be followed by lunch, and then full SWARM conference registrants will attend a selection of workshops. The SWARM symposium is held in conjunction with the annual SWARM Australian Community managers conference held at the University of Sydney on August 21st.

"Community not Commodity"by neeravbhatt is licensed under CC BY-NC-SA 2.0


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Date and Time

Location

Note: change of venue: New Law Foyer, New Law School Building (F10)

Eastern Avenue

The University of Sydney

Camperdown, NSW 2006

Australia

View Map

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