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Supervising Others Training Course

PD Training

Monday, 4 December 2017 from 9:00 am to 4:30 pm (AEDT)

Supervising Others Training Course

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Ticket Type Sales End Price Fee Quantity
Course Ended $660.00 $33.76

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Event Details

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

Attend a supervisor's professional development training course now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Supervision Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

How You And Your Team Will Benefit From This Training

By the end of this course, participants will be able to:

Set clear expectations for team members
Set S.M.A.R.T. goals for team members that motivate and inspire dedication
Effectively assign work that has been set according to each employee and situation
Master techniques to delegate effectively and confidently
Develop approaches for conducting formal feedback sessions
Provide informal, constructive feedback
Develop priorities and time management strategies as a team leader
Establish conflict resolution strategies
Interact with new or existing teams
Create a path for personal development

Course Outline

Supervising Others Training Course - Lesson 1 
Expectation Requirements 
  • Requirements Defined
  • Continuous improvement Opportunities
  • Expectations - Verbal Format
  • Expectations - Written Format
Supervising Others Training Course - Lesson 2 
Goals Defined 
  • Cascading Goals Defined
  • S.M.A.R.T. Goals Defined
  • Setting Goals for Others
Supervising Others Training Course - Lesson 3 
Task Assignment 
  • General Principles Explained
  • Dictator Approach
  • Apple-Picker Approach
  • Collaboration Approach
Supervising Others Training Course - Lesson 4 
Three Levels of Delegation 
  • Level 1: Total Supervision
  • Level 2: Partial Supervision
  • Level 3: No Supervision
Supervising Others Training Course - Lesson 5 
Delegation in Action 
  • When to Delegate
  • Who to Delegate
  • Delivering Guidance
  • Review and Reporting
  • When Delegation Does Not Work
Supervising Others Training Course - Lesson 6 
Delivering Critical Feedback 
  • Types of Feedback
  • Measuring Feedback
  • Casual Feedback
  • Formal Written or Verbal Feedback
Supervising Others Training Course - Lesson 7 
Time Management 
  • Pareto's 80/20 Rule
  • Using the Urgent vs Important Matrix
  • Keeping a Productivity Journal
  • Setting Routines and Rituals 
Supervising Others Training Course - Lesson 8 
Conflict Resolution 
  • Conflict Resolution Procedures
  • Understanding Both Sides
  • Internal Team Support
  • External Team Support
Supervising Others Training Course - Lesson 9 
Leadership Tips 
  • Promoted from Within
  • Working with a New Team
  • Working with an Experienced Team
Supervising Others Training Course - Lesson 10 
Tips for New Supervisors 
  • Internal Research and Questioning
  • Gemba - Creating Real Value
  • Continuous Personal Development
Have questions about Supervising Others Training Course? Contact PD Training

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When & Where

4 National Circuit
Canberra, ACT 2600

Monday, 4 December 2017 from 9:00 am to 4:30 pm (AEDT)

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