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Supervising Others Training Course

PD Training

Thursday, 25 January 2018 from 9:00 am to 4:30 pm (ACDT)

Supervising Others Training Course

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Ticket Type Sales End Price Fee Quantity
Course Ended $660.00 $33.76

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Event Details

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.

Attend a supervisor's professional development training course now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Supervision Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

How You And Your Team Will Benefit From This Training

By the end of this course, participants will be able to:

Set clear expectations for team members
Set S.M.A.R.T. goals for team members that motivate and inspire dedication
Effectively assign work that has been set according to each employee and situation
Master techniques to delegate effectively and confidently
Develop approaches for conducting formal feedback sessions
Provide informal, constructive feedback
Develop priorities and time management strategies as a team leader
Establish conflict resolution strategies
Interact with new or existing teams
Create a path for personal development


Course Outline

Supervising Others Training Course - Lesson 1 
You as the Supervisor 
  • Competencies of a Winning Supervisor
  • What to Do If You’ve Been Promoted from within the Team
  • Reflection
Supervising Others Training Course - Lesson 2 
Communicating to your Team 
  • LDP Review – Communication Evolution Tool
  • Adjusting your style for a better approach
  • Reflection
Supervising Others Training Course - Lesson 3 
Set the Expectations 
  • Vision
  • How Does Your Team Fit into the Bigger Picture
  • Define the Requirements
  • Set the Expectations with SMART’ER Goals
  • The SMART’ER Way
  • Reflection
Supervising Others Training Course - Lesson 4 
Successful Delegation 
  • 10 Rules for Successful Delegation
  • Degrees of Delegation
  • Troubleshooting Delegation
  • Reflection
Supervising Others Training Course - Lesson 5 
Art of Feedback 
  • Types of Feedback
  • 3 Stages to Receiving Feedback
  • 5 Top Tips to prepare yourself to provide feedback
  • Feedback Delivery Tools
  • Difficult Feedback
  • Seeking Feedback
Supervising Others Training Course - Lesson 6 
Managing your Time 
  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Block Out times around your Energy Cycle
Supervising Others Training Course - Lesson 7 
Managing Conflict 
  • Tuckman and Jensen four phase model
  • Team Development Stages
  • Using a Conflict Resolution Process
  • Alternate techniques
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
Supervising Others Training Course - Lesson 8 
Reflections 
  • Create an Action Plan
  • Accountability = Action


 

Have questions about Supervising Others Training Course? Contact PD Training

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When & Where


Adelaide
International Visualisation Centre
19 Young Street
Adelaide, SA 5000
Australia

Thursday, 25 January 2018 from 9:00 am to 4:30 pm (ACDT)


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PD Training

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