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SUNSHINE COAST - Explore the power of Facebook Messenger Marketing + chat b...

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Location

The Creative Collective

11/12 Norval Court

Maroochydore, QLD 4558

Australia

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Refund Policy

Refund Policy

Refunds up to 7 days before event

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SUNSHINE COAST - Explore the power of Facebook Messenger Marketing + chat bots

Chat bots. Messenger Marketing. Conversation Marketing. You’ve probably heard these words and wondered what they’re all about and whether they are something else you should understand and be spending your valuable business time, money and energy on?

We think the answer is a massive yes, which is why we’ve developed a brand new BYO laptop session on this topic where we’ll give you the rundown on all your options when it comes to Facebook Messenger Marketing, answer your questions and take you through the steps of creating automated responses on your Facebook page and your first bot (or enhance what you may already have in place).

Join us for a half day session from 9am to 1pm and learn:

SESSION ONE - The basics of Facebook Messenger Marketing:
Level: Intermediate

Pre-requisites: You must already have a Facebook Business page. You must already be an admin on this page.

NOTE: it is recommended that you have engaged in our Facebook for Business and / or Facebook Advertising workshops first.

    • The shift in consumer behaviour towards Messenger - stats and facts about how more and more people are using Messenger and why.

    • The basics of creating a Messenger presence on your business Facebook page - minimum requirements you must meet before you can benefit from the power of messenger marketing, and orientating you around the settings area of your page to find your messenger settings

    • General messenger settings - How to prompt people to send messages via your page, Help people to start a conversation with your Page by showing frequently asked questions to make it easier for people to start a conversation with your business.

    • Response assistant - How to show a Messenger greeting or setting up automated responses on your Facebook page - away messages, instant replies, automatically responding to common questions, automatically responding to feedback, automatically communicating about job applications received via Facebook

    • The ‘all in one’ inbox - How you can use your Facebook business page to monitor comments and messages from your Facebook + Instagram page in the one location

    • How to keep internal notes and labels on people who message you through your page for future reference - a basic and free CRM of sorts on your prospects and clients who interact with you on this platform

    • Ways you can encourage people to contact you via Facebook messenger and why you’d want to - changing your call to action button on your page, adding a Facebook Messenger plug in to your website, creating your very own m.me link to add to your business card, email signature and send to prospective clients and more

    • Messenger Marketing ad campaign options - Destination ads, Sponsored messages, Home section ads

    • How to setup Messenger subscriptions

    • Case studies that explain just how well Messenger campaigns can work


    SESSION TWO: An introduction to basic chat bots

    Level: Intermediate to advanced

    Pre-requisites: You must already have a Facebook Business page. You must already be an admin on this page.

    NOTE: it is recommended that you have engaged in our Facebook for Business and / or Facebook Advertising workshops first.


    A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.) For the purposes of this session we will explore ManyChat and its practical application with Facebook.


    • What are chatbots and why your company might need one

    • What companies are using them and how

    • What your options are for creating a chatbot - DIY and getting it done for you

    • Understanding your existing website & social network/s and how your chat bot might interact with these

    • Objectives you can fulfil with bots

    • Considering the brand voice for your bot (how you will talk, what you will talk about)

    • Types of bots you can create

    • Case studies that explain just how well Messenger campaigns can work

    • Create a comment to bot automation widget!



ABOUT YOUR PRESENTER


The presenter of this event is Yvette Adams.

Yvette Adams is a serial entrepreneur having started 6 businesses from scratch, the first a newspaper when she was just 17, and 2 of which she has since sold.

She is the founder and co-owner of The Creative Collective, a creative agency specialising in digital marketing; the founder and owner of spin off company The Training Collective, a training organisation dedicated to providing people with digital skills via online and offline training awardshub.com, an online portal for business owners wanting to find business awards they may be able to enter, and to gain assistance in the preparation of their submissions.

She won the ICT Woman of the Year at the iAwards in 2013 and the Commonwealth Bank Business Owner category at the Telstra Business Womens in Queensland in 2010.

In 2015 she was recognised for making a significant contribution to science and innovation in Queensland and included on the department’s Queensland Science and Innovation Champion Hall of Fame and in 2016 she was named as a Digital Champion by Queensland Government.

Yvette is a twice published author, and is regularly called on as a media commentator and keynote speaker, facilitator and MC for events all over Asia Pacific. Her most recent book was published in 2014 and is titled ‘No Kidding – Why Our Kids Know More About Us Than Technology and What We Need To Do About It’.

Most recently she has been presenting a new show called Young Entrepreneurs which can be viewed on BRiN, the world’s first business advisor in your pocket, which already has over 9,000 downloads from 74 countries.


IMPORTANT DISCLAIMERS

Timing: We suggest you arriveat 830am for a 9am start. This allows you time to park, set up, get on WiFi, network with other attendees and the trainer and resolve any issues to start promptly at 9am.

BYO Equipment At these interactive workshops we encourage you to bring your own laptop (not iPad or tablet). You will have the opportunity to network with others, so bring business cards!

Cancellation Policy: Should you be unable to attend, a substitute delegate is always welcome at no extra charge. An admin fee will apply for missed trainings. Regrettably no refunds can be made except if the event minimum numbers are not reached.

Minimum numbers: This workshop requires a minimum of 5 attendees to go ahead – if the minimum attendee number is not reached, a full refund or credit of the training fee paid, will be given to attendees who have already paid. Accommodation and travel is booked at the risk of the attendee.

SMILE! Your attendance at events may be digitally recorded through photographs and/or video recordings. Images may be used on our websites, publications, social media or by other media and marketing channels. If you do not wish your image to be published, please notify staff before the event.

DATA - Your contact details may be entered onto our database as a result of your registration for this event so we may send you follow up material, and any important updates/announcements and remain in touch post event. You can unsubscribe at any time.

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Date and Time

Location

The Creative Collective

11/12 Norval Court

Maroochydore, QLD 4558

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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