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Start Talking Workshop 1: Effective Communication & Active Listening
Mon. 6 March 2017, 5:45 pm – 8:00 pm AEDT
Developing good communication skills will improve your overall personal and professional life. Who you are and how you communicate will make the biggest difference in how others view you. The more knowledge you acquire for communication, the more you will have control over life situations and outcomes.
Acquiring beneficial communication skills will require your commitment and dedication to the tactics and techniques taught in this workshop. Master communicators are aware that life is ever changing and is why they constantly work on improving their communication skills and styles.
An Intensive Session
2-hour Coaching Session with practical activities
Small Groups & Limited Seats per session
Shared Ideas–To create the opportunity for the group to communicate ideas openly and connect together as a unit.
An open and Comfortable Setting - To ensure individual participation and progress through each session
Interactive learning Environment
Accountability - Within a small group accountability is part of the interaction process.
Practicality – Practical approach and experience-based design of each session aimed at individual development.
Session 1: Effective Communication & Active Listening
The first workshop of the Start Talking series focuses on improving the basic techniques of effective communication and listening skills. Listening is not the same as hearing; hence, active listening ability not only refers to getting the words being spoken but also how they are being delivered including non-verbal messages sent with them.
Communication is a two-way process, so improving communication involves both how we send and receive messages.
As part of the workshop in active listening skills, the techniques of clarification, reflection and attentive questioning are the three pillars for any communicators to learn how to build relationships, solve problems, get a better understanding, resolve conflicts and minimise errors.
The second half of the workshop will focus on various communication styles to improve ability to exchange thoughts and ideas with others. The workshop will discuss the emotional effect, empathy and encouragement or inspirational effect of what you are communicating within the norms of acceptable behaviours other people to become more charismatic as well as improving your emotional intelligence.
Shelia originally hailed from Dallas, Texas, USA and has a wealth of experience from the private and public sectors of Australia and America. From working for the top recruiting agency in America, managing her own businesses, an auditor for the State of Texas to appearing in movies and commercials as a trained actor, Shelia is using her unique blend of skills and charisma in inspiring and coaching thousands of clients to achieve their real potentials.
About Start Talking Workshop series:
The 4-session workshop series will cover personal and social competences. The first two sessions will focus on how you manage yourself and the last two sessions will cover how you handle relationships with others in regard to personal and professional communications.
Identify individual challenges in daily communication
Explore personal communication and interpersonal solutions including communication style, strengths, areas for improvement
Learn to adapt your communication to situations
Recognise and manage non-verbal languages
Deliver clear, confident and concise messages to individuals and small and large groups
Inspire and motivate people through conversations
Give, receive and apply effective feedback
Be prepared to change and be open to new experiences
Have fun and be yourself!