Sold Out Stepping Up to Supervision [Bunbury] October 31st 2019

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Hotel Lord Forrest

20 Symmons Street

Bunbury, WA 6230


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Event description
Leaders grow businesses - new leaders are the life blood of your business Invest in the future of your business with this "now is the tim

About this Event

If you want to increase your leadership skills you need good training, practical tools, and proven strategies. This course is based on the latest leadership research, yet it aims to equip business people with actual techniques that can be applied in the workplace. In 3 fast paced hours you will learn about leadership styles, values and vision, emerging trends, new management techniques, empowering employees, and developing leaders.

Designed specifically for New Leaders, this seminar is presented in four distinct parts which include:

Stepping up to SupervisionUnderstanding & Managing Yourself

Managing your emotions

Goal setting - Smart goals

Time Management & Focus

Role of Respect & Gratitude

You Values

Taking Action - the Circle of success / 7 A's of Achievement

Resilience, Optimism

Relating To Others

Building Rapport, Common Bonds, Praise & Appreciation

Different Communication Style & Skills

Dealing with difficult people & situations

Building Relationships - Beanstalk Model of relationships.

Influence & Persuasion

Leadership Basics

Counselling & giving feedback

Developing New Managers and Supervisors

Promoted from within the team

Friend vs. Staff

Respect vs. Being Liked

Specify and communicate the new role & responsibilities.

Appointed from outside or new team

First impressions critical

You're the Role Model

Lack of knowledge & Company culture

Making the transition from buddy to boss

From friends to staff/team members

Stepping up to Supervision

Stepping up to Supervision is the ideal introduction to the art of management and supervision. By combining the basic theory outlined above, with workable and learnable skills, attendees will be equipped to become effective team leaders.

In a enjoyable hands on approach to this essential skill for business, you will share with other attendees the pleasure of learning about management skills to equip you for a more productive work experience.

Teachable Management Skills to Learn & Practice


Verbal Feedback - Correct type, Praise & acknowledgment, BNS, Criticism

Non - verbal Feedback - what you do, body language, treating others differently

Progressive Discipline - Counselling, Warnings, Termination, Legalities

Effective Questioning - ask don't tell

Coaching Skills - Let others learn, POEBBPC Model

Giving Clear Concise Instructions, paraphrasing

Presentation Skills - How to run Meetings, Public Speaking

Power of Knowledge - Being Discreet, confidentiality, security of records

Negotiation Skills - persuasiveness - being more persuasive

Effective Performance Evaluations

Interview Skills for recruitment & Selection v Picking People and reading People

Planing & Structure

Always know your Outcome - what you do want - daily, weekly, monthly, yearly

Know your Vision, Mission and Values - goal setting & direction

Prioritising Skills - to do list, high & Low value activities, 80/20

Effective Time Management - using your time wisely

Planning skills - What's really important in long term - not necessarily urgent - projects

Use Boundaries - set and communicate your rules $ expectations - develop team culture

Developing & using systems - the value of systematic approach

Improvement & Innovation Skills - How to brainstorm and generate great new ideas

Power of the Written Word - Diary Systems - Documenting, making records, file notes


Delegating Skills - how to delegate, hold to account and follow up, Not interfere, 80% rule

Develop a Team Culture - supportive, Celebrating Success, and Managing Social Interaction

Coaching the team - Coaching skills to improve others - Strengths & Weaknesses

Servant Leadership - supporter of the team, will do any task

Decision Making & problem Solving - How to make hard decisions.

Date and Time


Hotel Lord Forrest

20 Symmons Street

Bunbury, WA 6230


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