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*SOLD OUT* NDIS Support Coordination Training Workshop - Brisbane

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West End Community Hall

4 Norfolk Road

South Brisbane, QLD 4101


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*SOLD OUT* Missed out? Register for the next workshop in Brisbane on 24 May 2018 here


$275 (incl GST)

Course Overview

A specialised 1-day workshop for practising Support Coordinators

In almost all states and territories, the initial wave of first plan Support Coordination funding has begun to subside.

As the rollout progresses, Support Coordinators will increasingly be supporting participants not just to get started with the NDIS but to navigate major life transitions, and build the resilience of participants and their families.

This workshop will look at the future of Support Coordination practice, including:

  • Highlighting best practice case studies in Assisting Life Stage Transitions

  • Succession planning: confronting the question "what will happen when I die?" for parents. Supporting ageing parents who are looking for a sensitive but robust approach to planning for the future

  • Investigating housing options: Understanding the process of supporting someone to explore their options and recommend SDA eligibility to the NDIA

  • Planning for and managing ill health or death of a key carer

  • Analyse the opportunities in transition out of school: supporting people to integrate into meaningful post-school activities, understanding School Leaver Employment Supports (SLES)

  • How to Review and Appeal NDIS Plans which are not meeting a participant’s changing needs

Support Coordination is one of the most important and least understood NDIS support categories.

AbilitySeer are working with some of the sector leaders to design Support Coordination services that move beyond the transactional to truly support participants to maximise their choice and control and get the most from their NDIS packages. Talk to AbilitySeer about how we can:

  • Train Support Coordinators from Beginners to Advanced levels

  • Develop Support Coordination service models

  • Build the business case for Support Coordination services

This workshop is for practicing Support Coordinators and will focus on what it takes to effectively and efficiently run a Support Coordination service, including:

  • Innovative Support Coordination business models

  • Understanding and mitigating the inherent risks

  • Market and customer data: what is being funded now in and in the future

  • Managing conflicts of interest and integrating Support Coordination with a larger organisation

  • Understanding NDIS expectations, including registration and reporting requirements

  • Marketing and brand building

  • Interpreting NDIS Plans

  • Tools to break down the Price Guide and uncover flexibility where it seems there is none

  • Goal setting for the best NDIS planning outcomes

  • Understanding and implementing the NDIS Outcomes Framework

  • Problem solving


Tim O'Hare
Tim is Lead Trainer at AbilitySeer. Tim's experience spans over ten years working directly with people with disability, including three years with ACT's leading disability, Aged, and Carers' Advocacy Organisation as a Disability Advocate, NDIS Appeals Officer ( ACT and Southern NSW), and as an NDIS Support Coordinator.

Commencing in what was then a NDIS trial site three years ago, Tim came to work exclusively in the area of resolving disputes between his clients, and the NDIA, obtaining noteworthy outcomes for his clients, and bringing an unparalleled level of knowledge and insight to his workshops for participants.

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West End Community Hall

4 Norfolk Road

South Brisbane, QLD 4101


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