Free

SOCAP Australia Brisbane Complaints and Customer Insights Forum

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Brisbane, QLD 4000

Australia

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RISK AND PRODUCT GOVERNANCE

THE NEW ROLES FOR COMPLAINT PROFESSIONALS

How do you rate the level of trust you and your organisation have with consumers?
Hear from Deloitte on their Trust Index on risk and product governance and the integral role SOCAP members have in transforming business culture, processes, raising brand trust and consumer sentiment through sharing customer feedback, having a positive business mindset, keeping promises and delivering on products and services.

This is an intensive two-hour learning seminar, free to members, where you will walk away with powerful insights into the customer mindset of corporate trust, product conviction, service and resolution attitudes that Australia’s consumers are demanding.

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Date and Time

Location

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Brisbane, QLD 4000

Australia

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