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Service Desk Forum - Q3

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Humanised Group Office

Level 19, 160 Ann St, Brisbane

Brisbane, QLD 4000

Australia

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An event that is targeted towards professionals that manage a Service Desk function; this is a free networking event to discuss common challenges, trends, experiences and gauge what your colleagues are up to within the market.


The concept of this event is to provide a casual and informal setting where you will feel comfortable to ask questions and raise your views around what you have experienced or are experiencing. There is no sales/selling in any form, this event is all about extending your network and keeping up to date with what is happening in the current market.


Like the last Forum, I will be diversifying this event with an addition of 3 speakers to sit in a panel to discuss key topics that are on the minds of Managers. Some of the topics that will be discussed include Service Desk Tools and their implementations, motivating your staff to go above and beyond, AI and Automation and career progression for Service Desk Managers.


The new line-up will include:

  • Anthony Grimshaw – Service Delivery Manager – Auto & General
  • Waseem Raug - Manager of Customer Product Services - Melbourne IT
  • Marianna Billington - Service Management Specialist - COVOLUTION


Drinks (pale in nature and soft drinks) along with nibbles will be provided.

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Date and Time

Location

Humanised Group Office

Level 19, 160 Ann St, Brisbane

Brisbane, QLD 4000

Australia

View Map

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