$699 – $799

Service Design Foundations Melbourne

Event Information

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Date and Time

Location

Location

The Cluster

Level 17

31 Queen St

Melbourne, VIC 3000

Australia

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Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description

Description

SERVICE DESIGN FOUNDATIONS


At Next Paradigm we know to be truly customer centric you need to understand people’s needs by empathising and develop solutions by collaborating with the end user.

Service Design Foundations is a one-day workshop for those who want to understand the driving principles and tools and techniques that Service Design can offer to deliver solutions that have a positive impact on customers lives.


WORKSHOP OUTLINE

DEFINITION AND PURPOSE

• What is Service Design
Components, Value and Principles
• Approaches

DESIGN PROCESS

Design Thinking Capability
• Understanding People, Needs & Problems
Exploring Opportunities & Solution
• Materialising Solutions

THINGS TO REMEMBER

RETROSPECTIVE AND CLOSE


FAQs

How can I contact the organiser with any questions?
You can reach us with your questions anytime at info@nextparadigm.com.au

What's the refund policy?
Tickets are refundable up to 30 days before the event. With less than 30 days to the event, tickets are non-refundable, but are transferable - see below.

Do I have to bring my printed ticket to the event?
No, we keep a record of all attendees, so you do not require your ticket on the day.

Can I update my registration information?
Yes. If you need to update any information, simply send an email to info@nextparadigm.com.au with your Order Number and changes you'd like to make.

Is my registration fee or ticket transferrable?
Your ticket is transferable to anyone else in your organisation, up to 48 hours before the workshop. If you would like to transfer your ticket, please send details of the transferee with your Order Number to info@nextparadigm.com.au.


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Date and Time

Location

The Cluster

Level 17

31 Queen St

Melbourne, VIC 3000

Australia

View Map

Refund Policy

Refunds up to 30 days before event

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