Sales Ended

Service Design Breakfast

Event Information

Share this event

Date and Time

Location

Location

Kingston

Level 1

55 Wentworth Avenue

Kingston, ACT 2604

Australia

View Map

Friends Who Are Going
Event description

Description

Design as a practice has been evolving rapidly in the past few years, we are now creating products and services that have a mind of their own and respond to the environment that surrounds us.

We invite you to join our Service Design Breakfast event about what are the new needs, considerations and ways to continue to deliver value to customers and citizens

We will present three short talks sharing insights across research, delivery and designing for impact. The sessions are intended to be informal where we encourage questions to discuss.

The journey of data

Research is fundamental to build knowledge and the design process. It has become a regular practice in most design-based projects, however, research can mislead the design when the data doesn’t transition into meaningful information correctly. We will take you through how to translate data into information and when the rules of research can bend without compromising quality.

Executing execution

Delivery is the process of placing a solution in the hands of end users, and often impacts how well it performs. In “Executing execution”, we’ll be discussing the shift in how solutions are being delivered and exploring the methods and activities that embrace modern demands and expectations.

Pleasing all of the people, all of the time (or not)

Designers aspire to create loveable experiences, but what happens when the people you are designing for don’t actually want to be there? We’ll be looking at how to build empathy with people, understanding how people react in stressful situations and learning how to make the best of a bad situation.

A hot and cold buffet breakfast will be provided (with vegetarian options).

FJORD Design Canberra Events are supported by The Garden – Accenture's home for Government & Health innovation and advisory network.

Share with friends

Date and Time

Location

Kingston

Level 1

55 Wentworth Avenue

Kingston, ACT 2604

Australia

View Map

Save This Event

Event Saved