SCV and VAHI: Patient Experience in Quality and Safety

Safer Care Victoria (SCV) and Victorian Agency for Health Information (VAHI) are hitting the road together to talk with health services, consumers and clinicians about patient experience.

To ensure we reach a broad section of the health sector and the community, we are visiting regional and sub-regional health centres across Victoria. See a full list of locations here.

WHAT WILL YOU HEAR ABOUT?

• The roles of SCV and VAHI in delivering the Victorian healthcare experience survey (VHES) program.
• How VHES data is reported and used.
• How VHES data can best be shared and applied to hospital quality and safety initiatives
• The new Partnering in healthcare framework, its connections with VHES and the second edition of the NSQHSS.

WHO SHOULD ATTEND?
Multidisciplinary clinical staff, consumers and consumer advocates, quality and safety leaders and patient experience leaders. Regional health sector staff and consumers.

EVENT DETAILS

Date: Thursday 15 November 2018

Time: 9:30am REGISTRATION FOR A 10AM START

10:00AM - 2:30pm - WORKSHOP

Location: Horsham Real Estate Boardroom
13/17 Firebrace Street, Horsham

Morning tea and lunch will be provided.

Please register no later than Thursday 8 November 2018.

CONTACT
Gemma Cooper
03 9096 9062
Gemma.cooper@safercare.vic.gov.au

This event is being held in partnership with the Victorian Agency for Health Information.