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Root Cause Analysis (RCA) - Leadership Essentials

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Ballarat

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Ballarat, VIC

Australia

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Refunds up to 7 days before event

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EQUIP YOUR PEOPLE TO DEAL WITH CORPORATE PROBLEMS EFFECTIVELY AND PROACTIVELY BY BECOMING A ROOT CAUSE ANALYSIS (RCA) LEADER

Attendees will be certified to determine what went wrong, what should be done and how corporate problems can be prevented in the future with Cullaborate's unique Root Cause Analysis (RCA) process. Presented by Nicole Cullen, RCA expert, this is an engaging and interactive training workshop.

Cullaborate believes in getting to the root causes and not just dealing with surface issues.

An RCA Leader is like a fire warden, fully trained and equipped to hit the ground running as soon as there is an issue. Better still, they can help you ward off problems in advance and deal with issues before they occur.

Prevent losses through poor invoicing systems, fraud, non-compliance with procurement guidelines and one off incidents. These are costly to business and to the morale of the team. The RCA process can be applied to a wide range of corporate issues and problems, even workplace cultural issues. Appointment of a designated and certified RCA leader helps you de-escalate and prevent costly problems from arising in the first place. The RCA Leadership Essentials workshop puts your organisation in the best possible position to respond to problems quickly.

OUTCOMES:

  • An RCA Leadership Certificate
  • Provision of an RCA Leadership Kit
  • Skills to self manage the RCA process
  • Facilitation skills for RCA leaders
  • Proactive vs reactive problem solving techniques
  • Process to forensically understand problems
  • How to identify the root causes of expensive problems & solve them for good
  • How to create a problem solving culture
  • Strategies to manage change positively
  • Techniques to assess the return on investment

WHO SHOULD ATTEND?
Any personnel who may be required to conduct RCA including:

  • Complaints
  • Customer Relations
  • Internal Audit
  • Risk & Compliance
  • Finance
  • Team Managers
  • Procurement
  • Business owners

“Nicole conducted a full day Root Cause Analysis workshop for a group of QBE staff from multiple business units. All participants found the workshop very valuable and informative. Nicole is an excellent facilitator and kept us all engaged throughout the day. The workshop was interactive and thought provoking, and it has provided the impetus for business units to work towards achieving sustainable solutions and improvements.” Dipali Dongres, QBE Insurance

Registration commences at 8:30am 24 October 2018 with training beginning 9:00 am sharp. Completion of the training at 4:30pm. A healthy morning tea, lunch and afternoon tea will be provided.

PRICING:


Early Bird Offer: $680 plus GST on or before 15 Sepember 2018
$750 plus GST
Not for profit and team discounts available upon request
Team of 5 pricing on application

FAQs:


What can I bring into the event?

It is optional to bring details of a problem or issue that your organisation is experiencing

How can I contact the organiser with any questions?

Contact 1300 60 46 80 with any questions or email nicolecullen@cullaborate.com.au

What is the refund policy?

A full refund is offered for cancellations within 7 days. Tickets are transferrable.

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Date and Time

Location

Ballarat

TBC

Ballarat, VIC

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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