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Risk Mitigation for Event Managers and Insurers: Event Medical Services

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Federal Territory of Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur

Malaysia

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Description

Whether it is a large fun-run marathon or an international football game, event managers have a huge task making certain the event runs smoothly and without incident. Event planners have a myriad of things to manage, from participants to finances, insurances to clearances, security and publicity (and other things!).

Additionally, underwriters have an expectation that;
- their risk will be mitigated by systems and
- processes put in place by event managers.
Indeed, insurance companies have a vested interest in well planned and safe events.

It is often the case that event medical services are often outsourced by event managers to external providers. The medical stand-by provider might be selected because they are the cheapest provider - but they do not always have the skills, staff, experience or strategies to plan for events. System failures only become apparent after a significant event occurs, such as a preventable death or a disaster.

About this session

Craig Hooper and Azli Latif will present an overview of what event managers and insurers should expect from healthcare organisations providing medical stand-by at major events and mass gathering. Azli Latif will reflect on some recent events where enhanced risk management may have mitigated hazardous situations. Craig Hooper will use real-life situations to demonstrate how planning, communication and stakeholder engagement can decrease risk to event participants, event managers and their insurers.

About Craig Hooper, RN, AFCHSM

Craig Hooper is a health management consultant who specialises in emergency and pre-hospital health care operations. He has over 25 years industry experience; strengthening health and ambulance services in the public and private sector of 10 countries. Craig is the author of the book "Time to Respond- Pre-hospital leadership and operational management" and "Practical Scenarios as Educational Tools in Pre- Hospital Environment". He has presented several conference papers and written or co-authored several articles.

About Azli Hj. Abd. Latif, EMT, MCHSM

Azli Latif is a clinician and lecturer of Prehospital Emergency Care at Asia Metropolitan University. He has an extensive background in ground and aeromedical emergency patient care. He has been deployed to multiple domestic and international disaster areas as part of humanitarian relief organisations. Mr Azli has been an invited conference speaker and was recently co-facilitator for the National Guideline and Policy for Ambulance Service Town Hall meeting.

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Federal Territory of Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur

Malaysia

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