Comprising of 98% of all Canadian businesses, SMEs are undoubtedly one of the most significant segments of our business landscape. Canada, a naturally entrepreneurial nation, needs sophisticated business banks - and bankers - to meet the needs of their time-poor customers. There is big pool of clients, so how do you make those best businesses stick with you?
This event will bring together the best international and domestic speakers to examine the latest insights and case studies in innovation across the SME Banking sector.
Key themes include:
+ Position of SMEs within the economy at large
+ Tools to understand your customer needs and using digital to
enhance customer experience
+ Key insights into achieving the MFI relationship, from personal to business
+ Disruption to the traditional lending model
+ New payment trends and impacts on the market
+ Mastering the relationship and growth management
+ Accounting and servicing – what new technology has to offer
Who Should Attend?
+ Heads of SME and business banking
+ Senior Directors and executives of SME and business banking
+ Senior executives, heads and directors of customer experience
+ Head and directors of commercial lending
+ Head and directors of cards and payment processing
+ Senior executives, heads and directors of digital and technology
+ Heads and directors of branches, distribution, and product development
+ Head and directors of marketing