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Reimagine the Aged care Journey: Partnering for choice


Wednesday, 11 March 2020 from 8:00 am to 4:00 pm (AEDT)

Reimagine the Aged care Journey: Partnering for choice

Ticket Information

Ticket Type Sales End Price Fee GST
General Admission (Admit 1)   more info Ended $500.00 $0.00 $50.00
Early Bird Ticket (Admin 1)
Early Bird Tickets not available after 5pm 6th of March 2020 - OFFER EXTENDED!! Maximum 3 per client. All ticket prices include GST. Refunds: full refund with 14 days notice prior to event, 50% 7-14 days prior to event and less than 7 days prior to event no refund. Request in writing: with a special reason i.e. death in the family or natural disaster. No refund will be issued after the event or within 7 days of the event.
Ended $454.55 $0.00 $45.46
Group Bookings of 4 or more (Admint 1)   more info Ended $454.55 $0.00 $45.46

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Event Details


Join us for a day of enlightenment to challenge your understanding
of what a person-focused model of care and services looks like.


The biggest challenge facing aged care providers and people working in the aged care space is meeting individual consumers living expectations. How to achieve this is explored in this one of a kind interactive workshop delivered over 1 day. Listen to subject matter experts, workshop ideas and issues, and join in with a discussion panel to look at your consumers’ experience with you, your team and your organisation.

Designed for quality managers and directors in aged care, we challenge your understanding of what a person-focused model of care and services looks like.


"Joan 87-year-old consumer lives at Mary Alice and was told on her tour that she would be able to come and go from the home as she wanted. She was thrilled as she belonged to her local bridge club and played bingo at the RSL. Now that she has been told by the staff that she is not able to go to these places without an escort. Despite some short-term memory loss and walks with a frame she has always returned as planned to the home from her visits".


""Oh, My Goodness! So many of our consumers have diverse hobbies and interests they want to continue to engage in. How do I fund this?"


As a manager I have always had nurses lead the care delivery team which is such a medical model but wow I need to revisit the culture of our staff to provide a consumer driven model. How do I do this?”


Tickets are limited. Purchase before their all gone!


Workshop Outline:





Welcome address


Overview of the current aged care environment


Introduction to Consumer Directed Care


Morning Tea


How does Consumer Directed Care Work in the aged care environment.
Engagement – Service – Financial.




Panel discussion
An opportunity to reflect on where your organisation is presently sitting. Understanding what the future looks like for your organisation. Do we understand the life our consumers wish to live? Understand how the assessors’ approach is changing.


Afternoon Tea


How to fund Consumer Directed Care Model – demonstration of the model and how it works




Mark Sheldon-Stemm who has worked in the age care sector as CEO and CFO, specialising in aged care systems with the latest Consumer Directed care models which are operational in aged care sector.


Marci Baron, an experienced psychologist who has extensive experience in development and delivery of services.


Shane Neaves, CEO of Peninsula Villages on Central Coast NSW, offers a fresh approach to supported living for aged care and independent living. Shane will describe his experience of operating his organisation with a Consumer Directed care model.


The panel will include Mark and Shane, joined by Karen Ross from the Erigo team.

Quality and safety leaders, executives, directors and managers from public and private aged care services.


For more information on this event, you can contact Erigo on 03 9527 2088 or email us at

Have questions about Reimagine the Aged care Journey: Partnering for choice? Contact Erigo

When & Where

Kooyong Lawn Tennis Club
489 Glenferrie Road
Melbourne, VIC 3144

Wednesday, 11 March 2020 from 8:00 am to 4:00 pm (AEDT)

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