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RECRUITMENT FEES #2: Handle fee disputes professionally & ethically

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Learn how to handle recruitment fee disputes professionally and ethically

About this Event

This is the second of two webinars on the topic of Recruitment Fees.

In this session, you will learn how to handle recruitment fee disputes professionally and ethically to preserve goodwill, reputation and improve payment outcomes.

You'll learn about:

  • common causes of recruitment fee disputes
  • common defences to recruitment fee claims
  • traps to avoid when involved in disputes
  • RCSA Code of Conduct and Grievance Intervention Guidelines
  • pathways to resolution
  • the benefit of early intervention

Format: 1 hour webinar (aprox) with time for questions & answers

Our presenter: Andrew C. Wood Hon FRCSA (Life)

Andrew is an Australian Lawyer with over 35 years' experience as a solicitor and barrister. He retired from practice in 2019 to concentrate on full-time mediation and workforce governance through WorkAccord. He is the author of the ACCC authorised RCSA Code for Professional Conduct, its Grievance Intervention Guidelines, its StaffSure Certification Standard, and many of its templates including the Recruitment Client Services Agreement. Andrew is an accredited mediator with Resolution Institute and is regularly engaged as the unit course co-ordinator and lecturer for QUT's Employment Law unit.

What participants have said about Andrew's previous workshops and webinars:

"Very in-depth, informative, practical & useful."

"...a knowledgeable and engaging speaker ... very worthwhile."

"Excellent opportunity for Q and A."

"...very insightful ... very useful."

"invaluable!"

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Eventbrite's fee is nonrefundable.

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