Dear Rainbow Serpentarians,
We’re sure you’ve all been wondering what has happened to our Urban Edition venue announcement and further details following the bushfire and postponement of our regular Rainbow gathering in Lexton this year.
Despite the best efforts of our hard working crew and exhausting every avenue, we have not been able to get the required approvals to secure a suitable venue for our one day Urban Edition of RSF2020.
While we progressed to the final stages for a couple of venues, with contracts being prepared in one case, for reasons out of our control all options ultimately fell through.
Eventbrite will automatically refund all RSF2020 tickets purchased through the Eventbrite platform. Refunds will be processed this week, please allow 10-14 business days for the funds to appear on your statement.
This includes people previously requesting no refund or partial refunds. We appreciate some of you were prepared to not request refunds - but now that things have changed so much the best thing to do is to refund everybody and make a fresh start.
If you have have hardcopy tickets please email tickets@rainbowserpent.net with the subject line ‘hardcopy tickets’.
The good news is, Rainbow is taking over the city with an impressive number of the original headline acts you have been looking forward to in venues all around Melbourne. Come together, catch up with old friends, make new ones and get a fix of the Rainbow spirit to tide you over until our Regen Edition of Rainbow over Easter.
Please show your support and book tickets for as many of these events as possible and tell your friends to come too!
Fri 24th Jan - Rainbow Serpent and Hardware presents: Infected Mushroom @ Chasers
Sun 26th Jan (day party) - Welcome to Rainbow - Atish, bayawaka, Ed Solo, JFB, K+Lab, La fleur, Oona Dahl, Pig & Dan, Saqi, Slynk, Somatoast, Spoonbill, Stickybuds, Tara Brooks, YokoO and more @ Welcome to Thornbury
Sun 26th Jan (night) - Day Din, James Monro, Dekel @ LaDiDa
Sun 26th Jan (night) - John Monkman, Marco Bailey, Ø Phase @ XE54
Sun 26th Jan (night) - Welcome to Rainbow After Party @ 24 moons, details to be announced
Sat 1st Feb - Rainbow Serpent Boat Party - James Monro, John Monkman, Kasey Taylor
Get your tickets here: https://rainbowserpentfestival.eventbrite.com.au
Regen Edition Tickets will be on sale soon.
We really need your support to help to rebuild and recover, especially with infrastructure and art onsite. There will be donate options for local Lexton community support, Wildlife Victoria and if you are able, please support our path to rebuilding as well. Please check the boxes as generously as you are able.
Refunds - questions regarding credit card details:
Refunds can only be processed to the account used for payment. If your card has been updated but links to the same bank account the refund will process without further action. If you have closed your account, you will need to get in touch with your previous bank to receive the funds via the old bank.
Warmest Regards,
The Rainbow Serpent Festival Ticketing Team! :)
