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Problem Solving and Decision Making Training Course

PD Training

Thursday, 6 February 2020 at 9:00 am - Friday, 7 February 2020 at 4:30 pm (AEDT)

Problem Solving and Decision Making Training Course

Ticket Information

Ticket Type Sales End Price * Fee Quantity
Course Ended $1,452.00 $32.48
* Prices include GST

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Event Details

In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time.

The PD Training Problems Solving and Decision Making Training Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, identifying options to achieve accurate decision-making and problem solving.

This highly valuable and effective training course is now available Australia wide including Brisbane, Sydney, Melbourne, Perth, Adelaide, Parramatta, Canberra and Parramatta.


Learning Outcomes

  • Apply problem-solving steps and tools
  • Analyse information to clearly describe problems
  • Identify appropriate solutions
  • Think creatively and be a contributing member of a problem-solving team
  • Select the best approach for making decisions
  • Create plans for implementing, evaluating, and following up
  • Avoid common decision-making mistakes
  • Make correct and timely decisions
  • Use problem-solving model and toolkit
  • Use SWOT Analysis
  • Make good group decisions


Course Outline

 

Problem Solving and Decision Making Training Course - Lesson 1
Introduction
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Problem Solving and Decision Making Training Course - Lesson 2
Definitions
  • Defining Problem Solving & Decision Making
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action
Problem Solving and Decision Making Training Course - Lesson 3
Making Decisions
  • What it Means
  • Types of Decisions
  • Facts vs. Information
  • Decision-Making Traps
Problem Solving and Decision Making Training Course - Lesson 4
Getting Real
  • Pre-Assignment Review
  • Debrief
Problem Solving and Decision Making Training Course - Lesson 5
The Problem Solving Model
  • Model Overview
  • Real Problems
  • Debrief
  • Phase One
  • Phase Two
  • Phase Three
Problem Solving and Decision Making Training Course - Lesson 6
Case Study
  • The Truck
  • Debrief
Problem Solving and Decision Making Training Course - Lesson 7
The Problem Solving Toolkit
  • The Basic Tools
  • The Fishbone
  • Degrees of Support
  • Creative Thinking Methods
  • Brainstorming & Brainwriting
  • Debrief
  • More Methods
Problem Solving and Decision Making Training Course - Lesson 8
Developing a Course of Action
  • Decision Information
  • Individual Actions Steps
  • Group Planning
  • Exercise Debrief
Problem Solving and Decision Making Training Course - Lesson 9
Swotting Up
  • SWOT Analysis
  • Individual Analysis
Problem Solving and Decision Making Training Course - Lesson 10
Making Good Group Decisions
  • Working Toward the Decision
  • Avoiding Fatal Mistakes
Problem Solving and Decision Making Training Course - Lesson 11
Analysing & Selecting Solutions
  • Selecting Criteria
  • Creating a Cost-Benefit Analysis
  • Debrief
Problem Solving and Decision Making Training Course - Lesson 12
Planning & Organising
  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close & Celebrate
Have questions about Problem Solving and Decision Making Training Course? Contact PD Training

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When & Where


PD Training
Karstens Conference Centre, Canada House, Level 1
111 Harrington Street
Sydney, NSW 2000
Australia

Thursday, 6 February 2020 at 9:00 am - Friday, 7 February 2020 at 4:30 pm (AEDT)


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PD Training

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We have over 400 expert trainers and training consultants across Australia, to ensure it is fast and easy for you to receive training that exceeds your expectations (you’ll be impressed at our speed and quality of service - test us out!).

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