$383.79

Proactive Listening and Giving Feedback: An Interactive Workshop

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Location

City of Perth Library Meeting room 202

573 Hay Street

Perth, WA 6000

Australia

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Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description

Description

Do you get stressed when it is time for annual performance reviews? As a manager it is hard to give negative feedback and as a team member it is just as hard to receive such feedback.

How do you tell your manager that they are not as good as they think they are?

What do you do when you are given unfair feedback?

Do you know the difference between active listening and appreciative listening?

In this interactive workshop we explore the various types of feedback and find ways to give and receive feedback in a way that produces an outcome that benefits both parties.

The techniques learned in this workshop will be helpful in both your personal and professional life.

Money back guarantee if you do not experience an improvement in your communication skills in the 30 days after implementing your learning from this workshop.

Attendance is limited to 10 participants

The course includes manuals and a 30 minute personal consultation to be used within 90 days of the date of the workshop.

This course is also available as an in-house course. Send enquiries to info@almeyinsights.com.au

Topics

How to be give feedback without being aggressive

How to be receive feedback without becoming defensive

How to use active as well as appreciative listening skills

How to influence without manipulating people

Implementing and following up on feedback

Course content

Module 1

Types of feedback

Module 2

Aspects of effective feedback

Module 3

Listening skills

Module 4

Persuasion and Influence

Module 5

Goal setting and action plans

Learning outcomes

You will be able to identify ineffective feedback behaviours

You will know how to give and receive feedback in an effective way

You will know how to prepare for feedback meetings

You will know how to ask the right questions

You will be aware of the impact of non-verbal communication

You will understand how to encourage collaborative teamwork

You will be aware of ways to control emotions

You will have at least 2 changes to implement

Your presenter

Almarie spent more than 30 years in the workforce, first as a technical expert and later as a senior manager, before starting her own management consultancy. She focuses on areas of change for new leaders, leaders in new roles, women in management, managers dealing with changing roles and individuals wanting to change themselves or their careers.

She is an international presenter and an expert on assertiveness and the art of saying no.

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Date and Time

Location

City of Perth Library Meeting room 202

573 Hay Street

Perth, WA 6000

Australia

View Map

Refund Policy

Refunds up to 30 days before event

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