$790 – $990

Positively Social - Brisbane

Event Information

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Date and Time

Location

Location

Dibbs Barker

Level 23, Central Plaza Two

66 Eagle Street

Brisbane, QLD 4000

Australia

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Positively social is for decision makers keen to take their engagement with customers to the next level.

Social media is a key customer service and marketing tool for every single brand – no matter how big or small.

But despite this, many brands are not utilising it effectively.

The major concern cited is always around the fear of receiving negative feedback publicly.

However, if you believe in your brand, in your team and in your product or service – negative feedback is not a worry. With the right strategy and risk management plan in place to support your awesome content – it’s simply an opportunity to demonstrate your brand in action.

Social media is a positive. And if you approach it with the same due diligence and enthusiasm you do the rest of your business – it’s a win for you, and a win for your team, and a win for your customers.

Social media is one of the most flexible, accessible and relevant tools available to businesses today. However, like all tools – you need to use it correctly, maintain it and understand how it works in conjunction with the rest of the toolbox.

In this workshop you will:

  • Create a robust strategy that you can use immediately

  • Construct a twelve month road map

  • Identify different types of content in your business

  • Develop risk management strategies and policies that work easily

  • Empower employees and customers

  • Connect social to your goals

The workshop is divided up into 5 parts:

  • Characteristics of positive social media

  • Customer service and marketing using social media

  • The six fundamentals of positive social media

  • Methodology

  • Implementation

Takeaways

  • The right mindset for positive social - for you and the rest of your team

  • Planning templates that can be used across the business

  • Risk management strategies and matrixes

  • A year long road map for your social activity

  • Case studies and examples

Bring your laptop and your questions.


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Dibbs Barker are strong advocates for leveraging values based leadership to create positive workplace cultures that work for you, your employees and your customers - both on and off line.

DibbsBarker are proud to host the Positively Social workshop.

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Date and Time

Location

Dibbs Barker

Level 23, Central Plaza Two

66 Eagle Street

Brisbane, QLD 4000

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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