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Port Open Day Boat Tours

Event Information

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Location

Location

Victoria Harbour

Harbour Lights Landing

Docklands, VIC 3008

Australia

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Refund Policy

Refund Policy

No Refunds

Event description

Description

Port Open Day tours are fun, family-friendly events and the best way to see Australia’s busiest port, right on the city’s doorstep.

Featuring a guided commentary from port staff, you’ll see Australia’s busiest port from a whole new angle.

What port facilities will I see?

  • November and April tours depart from Victoria Harbour in Docklands, and include Victoria Dock and Appleton Dock, the port’s more historic facilities, before visiting the container terminals at Swanson Dock.

  • Our February tours depart from Gem Pier in Williamstown, and include a visit to Melbourne’s new container terminal and automotive trade facilities at Webb Dock. Gem Pier tours also transit through the waters of Hobsons Bay, past the mouth of the Yarra River and the crude oil terminal at Point Gellibrand.


PLEASE NOTE: While every effort will be made to adhere to advertised tour routes, these may be changed without notice due to vessel traffic considerations on a given tour day.

You can view our full Terms and Conditions here


FAQ’s

Can I pay on the day?

We cannot accept payment on the day of your tour. All bookings require pre-payment via credit card, through the secure payment portal attached to this page.


Can I get a refund if I can’t make it to a tour?

Except in circumstances where a tour is cancelled by Port of Melbourne, all tours are non-refundable. In the unlikely event that Port of Melbourne cancels a tour, a refund (excluding booking fee) will be returned to your nominated credit card.


Can I book over the phone?

Unfortunately we cannot process bookings and payment over the phone. If you would like to join a tour, please use our online booking process, once bookings are open.


Can I bring children?

Yes, children are welcome to join a Port Open Day tour, as long as they are supervised by an adult. Kids love looking at the cranes and the tug boats, so definitely bring them along! The tour boat can accommodate prams and pushers too.


What are my transport/parking options for getting to and from the event?

Docklands tours depart from Harbour Lights Landing, which is on the Victoria Harbour (southern) side of the Docklands precinct, at the end of Merchant Street. Limited on-street parking is available in the area, in addition to paid parking.

If you're coming by public transport, the berth is around 10 minutes walk from Southern Cross Station.

Tram routes 11, 31, 48 (Stop D17 - outside the ANZ building on Collins Street), and routes 70 and the City Circle Tram (Stop D3 - Victoria Harbour esplanade outside Etihad Stadium), are both around 5 minutes walk from the berth.

Do I have to bring my printed ticket to the event?

Yes. You will need to present a printed ticket or on-screen confirmation (i.e. mobile phone or tablet) in order to board the tour boat.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes, so long as the number of attendees is the same as your booking.

How can I contact the organiser with any questions?

Email: community@portofmelbourne.com

Phone: 9683 1565

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Date and Time

Location

Victoria Harbour

Harbour Lights Landing

Docklands, VIC 3008

Australia

View Map

Refund Policy

No Refunds

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