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Pitch Music & Arts 2018 - Ticket Name Change

Event Information

Event description

Description

TICKET NAME CHANGE REQUESTS ARE OPEN UNTIL 1ST MARCH 2018, no exceptions.

NAME CHANGE INFORMATION:

  • To ensure the validity of your festival ticket, we require your name to be on your ticket.
  • At the event, security will be checking to ensure the name on the ticket matches the name of the ticket holder's ID.
  • Name changes incur an administration fee of $20.
  • If you need to change the name on a Glamping ticket do not purchase a name change, contact hello@pitchfestival.com.au

HOW TO CHANGE THE NAME ON YOUR TICKET:

  1. Click "order now" (you can only process one name change at a time)
  2. Fill in all required information.
  3. Make sure the details of the person you're transferring the ticket to are all correct.
  4. Click "pay now"
  5. You will receive a confirmation email and receipt of your purchase
  6. A member of the Pitch team will process the name change
  7. The person you're transferring the ticket to will receive an email confirming the name change has been processed including their new PDF ticket. (please note this process can take up to 2 business days)
  8. If the new ticket holder has not received their ticket after 2 business days, contact hello@pitchfestival.com.au to have it resent

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