Why is managing a home care services during a COVID outbreak different?

Right now, most of Australia is at the height of the pandemic. Like other sectors, home care is dealing with its own challenges. Many Home Care services are struggling with filling shifts and meeting the needs of clients.

There is panic, anxiety, and stress amongst many in the community. Those in leadership and management positions in home care are at the frontline of managing the pandemic. There are a number of strategies that can bring calm and clarity to this situation.

Overview

This webinar is designed to summarise what you need to know and do to support your consumers, their families/representatives and the workforce. You will come away from this webinar with the knowledge and skills to manage this period.

Learning Outcomes

By the end of this webinar course, you will be able to:

✔ Explain the legislative and regulatory requirements particular to a pandemic

✔ Describe your duty of care

✔ Assess priorities within the available workforce resources

✔ Prioritise service delivery when visiting consumers in their homes

✔ Manage logistics such as essential food, medication and supplies for clients

✔ Prepare clients to manage COVID with an Care-Kit

✔ Develop emergency care plans

✔ Describe the clinical care planning and equipment for COVID positive clients

✔ Explain how care workers can care for and report on clients with COVID

✔ Discuss infection control methods with your clients and their families

✔ Describe and apply Harvard Business School's 7 'Cs of leading during the pandemic

✔ Protect and support the workforce

✔ Communicate with consumers and their families/representatives

✔ Manage and supporting clients, families/representatives

✔ Self-care strategies for yourself

✔ Assess eligibility for Government financial support for home care providers

Recognition

All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

Who will benefit most from this webinar?

Schedulers, Home Care Managers, Care Co-ordinators Registered Nurses and Case/Care Managers.

This contemporary webinar is designed to equip you with resources on how to manage your home care service during this challenging time.

Benefits to providers and consumers

It will assist providers with stretched resources to prioritise and to meet the Aged Care Quality Standards by equipping the workforce to manage clinical care risks and ensure consumers are provided with services that aim to maximise their wellness and health outcomes.

Date:

• 24th January 2022

Times:

• 1.00pm - 2.30pm – New South Wales, Victoria, Tasmania and the Australian Capital Territory
• 12noon - 1.30pm Queensland
• 12.30pm - 2.00pm - South Australia
• 11.30am - 1.00pm - Northern Territory
• 10.00am - 11.30am - Western Australia

Inclusions

• PDF of PowerPoint presentation
• Downloadable workbook
• Downloadable tools and resources

Learner requirements

• Computer or mobile device
• A stable internet connection (broadband/4G+ recommended)
• Speakers and a microphone are optional

Investment: No Cost - Just Your Time

Views of previous attendees

• "Training was great and well worth doing. Excellent handouts and resources were provided." - McCallum Chris (Team Leader, West Wimmera Health Service)

• "Every training I attended with Lorraine is very useful and practical. Implementation of her advices help our company to grow and have better caring for our consumers." - Krga Tijana (Manager, New Age Community Services)

Facilitators:

• Lorraine Poulos - is a Registered Nurse, Grad Cert. Health Service Management, Fellow Case Management Society of Australia, Qualified Lead Auditor Quality Systems, Certificate 1V Workplace Training, and Education

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