Newcastle | Proactive Patient Health & the Experience Economy

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Novotel Newcastle Beach

5 King Street

Newcastle, NSW 2300

Australia

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Sales Have Ended

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Success! See you at the Masterclass!
Event description
Proactive Patient Health & the Experience Economy.

About this Event

2 CPD POINTS | FREE TO ATTEND | LIMITED SEATS

Presented by Covetrus Software Services, Provet and Crampton Consulting, Covetrus companies.

The future of veterinary practice is ‘frictionless’. The challenge was always ensuring patients receive the right preventative care at the right time. Now, we’re switching out the challenge with three takeaway actions to start improving long-term patient care and financial stability.

Join us as we travel around the country sharing insights with you on how to proactively leverage experience economy demands and improve your client relationships and preventative care models. Insights include;

  • Client behaviours and new expectations
  • Impact of vet practice ‘subscriptions’ in long-term patient care plans
  • Shifting sales trends and intelligent inventory management
  • Client experience touch points at the practice
  • The role of vet nurses in developing trust and the client experience
  • Confidence to get technology to do the heavy lifting for your team

SPEAKERS

Jacque Pollitt Product Evangelist | Covetrus

Jacque is the first Product Evangelist at Covetrus Global Software Services passionate about helping veterinary practices adopt and use technology to better care for their patients. She has over 14 years’ experience in varying roles from vet nurse and practice manager to nation-wide support, implementation, and change management project leader.

Victoria Koks Practice Development Advisor | Crampton Consulting, a Covetrus company

For over 14 years Victoria has dedicated her career to the pursuit of knowledge and excellence and was awarded Australia’s first and only Veterinary Technician Specialist in the field of Nutrition. Victoria is passionate about the continued development of the profession, and for incorporating technology to raise the standard of patient care.

Lesa Rushforth NSW BAM | Provet, a Covetrus company

COST

This is a FREE event. Seats are limited.

WHO SHOULD ATTEND?

  • Practice Owners
  • Practice Managers
  • Veterinarians
  • Veterinary Nurses

SCHEDULE

6:30pm Registration with light refreshments

7:30pm Masterclass commences

9:30pm Masterclass concludes

Date and Time

Location

Novotel Newcastle Beach

5 King Street

Newcastle, NSW 2300

Australia

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