The art of successful negotiation is the careful exploration of opposing positions with the goal of achieving a positive outcome. Through a series of case studies, role-plays and self-reflection, this course will provide you with a greater understanding of what it takes to engage in principled negotiations and get the outcome both you and the other parties desire.

What you will learn:

• Be able to define what a negotiation is
• Learn what skills will help make you an effective negotiator
• Be able to know what makes a good agreement for you, your organisation and the other party
• Understand and know how to use Principled negotiation skills
• Know and understand what you want from each negotiation and what will cause you to walk away from it

What you will get on the day:

• Workbook
• Lunch and refreshments
• Capped class size
• eCertificate

This course is ideal for:

All team members looking to improve their personal negotiation competency and raise their confidence in dealing with a range of workplace negotiation situations.