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Mybusinessnow: Staff360. The simple way to get your team performing and hap...

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Ashgrove Serviced Offices, The Boardroom

240 Waterworks Rd

Ashgrove

Brisbane, QLD 4060

Australia

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Refunds up to 1 day before event

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Mybusinessnow: Staff360. The simple way to get your team performing and happy!

Your staff, (or you), are the front line to your business. They can either make it or break it and at very least cost you customers, lost business and your competiton will thank you for it.

Over the years and even very recently, I continue to hear the same fundamental complaint from business owners. "My staff are my biggest headache" or "why can't I get my staff to perform like me?"

Well the simple truth is that most business owners simply don't follow a structured process to bring on and then keep staff. They simply aren't managed!

Staff need fundamental skills, they need to know what's expected and they need ongoing training, review and management, if you want them to do what you want them to do.

49% of all staff are currently looking for another job and the primary reason isn't money, it's training, management and lack of communication and in fact many would even take a pay cut to go.

But there is a simple solution and it's much easier than most think.

Staff360 is the simple process that's been developed from over 30 years of recruiting, training and managing sales, service and admin staff for my own businesses as well as many other businesses. The process works and results in staff that know what to do, have the skills and confidence to do it, then get the results wanted.

In this 90 minute workshop you'll learn the fundamentals behind Staff360 that if followed, guarantee a much better result and happier staff regardless of what they do. Here's just a few of the aspects covered:
  • Understanding what your staff need to do for starters.
  • Recruiting the right people. Reducing wrong hires!
  • The onboarding process of new staff.
  • Expectations of them and the role from day one.
  • Training, training and more training.
  • Developing confidence and skills.
  • Reviewing performance.
  • The work environment and culture.
  • Managing the team.

Regardless of whether you have a team of one (you), 5, 10, 20 or hundreds, everything about how someone does their job or not is about getting the basics right, by ensuring they know how to do what to do and what they're expected to do in the first place right from day one.

Every staff related issue I've ever seen has come as a result of simply no basic training, understanding of the role and little to no management ever. Fix those core issues and just about any staff member will have the skills, abilities and confidence to do their job well and happily.

As Richard Branson from Virgin says, "train your staff so well that they could leave, but then treat them so well that they won't want to!"

Having staff that perform well and maybe even better than the owner is possible, you just have to get the Staff360 process right.
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Date and Time

Location

Ashgrove Serviced Offices, The Boardroom

240 Waterworks Rd

Ashgrove

Brisbane, QLD 4060

Australia

View Map

Refund Policy

Refunds up to 1 day before event

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