Moving Forward | Business Leaders Breakfast | CX and Digital Transformation (Sydney)
Date and time
Location
Kirribilli Club, 11 Harbourview Cres
Lavender Bay, NSW 2060 AustraliaDescription
Hear how leading Australian brands are moving forward with their SAP CX Transformation projects. You won't want to miss this!
Gaining in attendance year on year, Bluleader’s annual breakfast is proving to be the insights business leaders are looking for. Attendees hear from industry peers and get real inside stories on CX and digital transformation projects.
This year we have the exciting opportunity to hear from Lion Beverages and Device Technologies who began their CX projects in 2018 and 2017 respectively. Their presentations will delve into how the journey, learnings and benefits have propelled them into a digital future and what they are delivering today.
In today’s customer-centric and digitally savvy world taking up CX is critical to a competitive advantage, if not survival.
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Positive customer experiences provide the single greatest influence on revenue and profits. Understanding the customer journey whether in business to business or consumer markets will allow for the optimisation of touchpoints and the delivery of enhanced customer sentiment.
Gaining access to and the management of omnichannel environments provide the basis for business success while allowing your organisation to harness its competitive advantage.
Since its inception in 2007, Bluleader has been dedicated with assisting businesses create superior customer experiences across the digital landscape by using the latest in world-class, cutting-edge technologies including SAP C/4HANA, Customer Relationship Management, Marketing Automation, eCommerce and Field Service Management.