$15

Mountain Sounds Festival 2019: Ticket Name Change

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NAME CHANGE IS ONLY REQUIRED FOR FESTIVAL ENTRY TICKETS

- However we can change the name and details of any ticket to ensure they are legitimate and have not been copied

You can swap your Camp with Car or General Camper ticket for free at any time using the Eventbrite ticket transfer feature if you need to change camping locations. For a step-by-step guide click here.

To protect against scalping, security will be checking that the Festival ticket name matches your ID. If you can no longer attend the event please use this facility to transfer the name and email of the ticket to another person. The $15 fee is used to cover the administration cost for the transfer.


The following is required to submit the request:

  • Eventbrite Order Number
  • Last four numbers of the card used to purchase the ticket (this is used to ensure authenticity of the request)
  • Original Ticket Holders name and email
  • New Attendee's name and email


How to change the name on your ticket:

  1. Click "order now" (you can only process one name change at a time)
  2. Complete all required information on the form
  3. Make sure all of the details are correct as they cannot be amended after submitting
  4. Click "pay now" and enter your credit card details
  5. You will receive a confirmation email/receipt of your purchase
  6. A member of the Mountain Sounds team will process the name change
  7. The person you're transferring the ticket to will receive an email confirming the name change has been processed including their new PDF ticket within 3 business days
  8. Please contact tickets@mountainsoundsfestival.com.au if the new ticket has been received after 3 business days
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