Ministerial Briefing with NSW Minister Victor Dominello MP in Canberra

Ministerial Briefing with NSW Minister Victor Dominello MP in Canberra


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The Realm

18 National Circuit

Canberra, ACT 2600


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Minister Dominello will provide his Ministerial Update in Canberra.

About this event

The AIIA is once again delighted to welcome the Hon Victor Dominello, MP to provide his Ministerial Update but this time with a new twist. The Minister will be presenting in the ACT. This is an opportunity to hear from the Minister directly and get a first-hand view of the key elements of the NSW Government, its priorities and future plans and initiatives. There will also be an opportunity for a Q&A.

The inaugural Minister for Digital and Customer Service has led the way in digital transformation across the State ensuring as many government interactions as possible are, and will be, digitised and in doing so delivering the foundation for the ‘tell us only once’ approach.

Listed in The Australian’s Top Innovators in July 2022, the Minister is an advocate of a real-time, data-informed approach to improve citizen services. Minister Dominello has overseen the creation of the Digital Analytics Centre, forged the pathway for digital licences and driven the growth of the ServiceNSW app which has now been adopted by well over 6 million people.

In this unique opportunity, hear from the Minister on how putting the Customer at the heart of Government has helped inform and frame the NSW response to the pandemic, while laying the platform for a future state embracing a digital world where no-one is left behind.

We expect the event will book out very quickly and we hope you can join us.

Ticket includes:

• Event ticket

• Lunch

• Pre & Post Event networking opportunity


The Hon. Victor Dominello, MP

Minister for Customer Service and Digital Government

Ministerial Briefing with NSW Minister Victor Dominello MP in Canberra image

Victor is a senior Minister in the New South Wales State Government and has held various portfolios over the last decade including Aboriginal Affairs, Innovation, and Finance.

He was appointed the inaugural Minister for Customer Service following the 2019 election. The first of its kind in the country, this ministry aims to put the customer and citizen first in the design of all government services.

Victor firmly believes that the use of real-time data, digital innovation, and technology are integral to the delivery of modern public services.


Thank you to our major sponsor

Ministerial Briefing with NSW Minister Victor Dominello MP in Canberra image

Further sponsorship opportunities are available for this event. Please contact for further details.

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