$289

Mediation Skills for Managers (Darwin)

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$289

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Location

The Avenue

217/12 Salonika Street

Parap, NT 0820

Australia

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Refund policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

Event description
Are you struggling to manage conflict between members of your team? Join us to explore the role of the mediator and gain practical skills.

About this event

What’s it all about?

This workshop introduces mediation skills and develops manager's skills and confidence in responding to disputes in the workplace.

Participants examine and gain understanding of the guiding principles of mediation including fairness, neutrality and confidentiality.

The workshop focuses on the development of the essential skills of a mediator including communication, identifying positions of interest, agenda setting, facilitating resolution options and managing challenging behaviour.  

This is an engaging and interactive workshop with lots of opportunity for practice through customised scenarios.

In this workshop we will explore:

  • A range of causes of conflict
  • A range of approaches for dispute resolution
  • The principles and process of mediation
  • The role of the mediator and the manager as mediator
  • Practical skills used throughout the mediation process – theory and practice

What our previous participants said about this workshop:

“This was a great workshop. The case studies and role plays made it engaging and practical. The trainer was awesome too.”

 “All managers should do this!”

Questions?

Call us on (08) 8941 5661 or email corp@corp.org.au

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Date and time

Location

The Avenue

217/12 Salonika Street

Parap, NT 0820

Australia

View Map

Refund policy

Refunds up to 7 days before event

Eventbrite's fee is nonrefundable.

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Organiser CORP Workplace Solutions

Organiser of Mediation Skills for Managers (Darwin)

CORP is a leading Northern Territory provider of workplace solutions.  We are unique.  Our work is underpinned by expertise in human behaviour and an understanding of current and emerging workplace issues. Our services and practice are informed by the knowledge we gain through connection with our extensive networks, our historical understanding of the region, and our connection with Employee Assistance Services Australia (EASA). 

 

We believe ‘people are our greatest resource’ and we work with our clients to enable them to lead, develop and support their people and their organisations to be the best they can be. 

 

CORP offers a range of workforce solutions for government, private and not for profit businesses.  

All of CORPs workshops can be customised and/or delivered for organisations onsite.

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