Managing Underperformance - Year Long Learning

Course Overview

Feedback from supervisors consistently identifies managing underperformance as a significant challenge. This course explores the causes of underperformance and provides practical guidance in how to identify and manage it, including leading underperformance conversations and developing and implementing improvement plans.

Who this program is for:

Mid-level and Senior Leaders (APS6 – EL2) seeking to increase their understanding of underperformance.

Key Learning Objectives

• Identify underperformance and root causes of performance shortfalls
• Develop approaches to address underperformance constructively
• Understand differences in underperformance situations
• Practice structuring and leading an underperformance discussion

Date

Wednesday 3 June 2026