Why is managing high-impact or high-prevalence risks important?

Effective management of high impact or high prevalence risks has consistently featured in the "Top 10" incidence of non-compliance in home care services for 2020 and 2021. The Aged Care Quality and Safety Commission's recent Sector Performance Reports, this is listed under Requirement 3(3)(b):

So, why are providers failing to meet this requirement? Our work with clients shows that many home care services do not have sufficient clinical oversight including robust systems, processes and controls to identify, monitor and manage high-impact and high-prevalence risks. We have found that sometimes frontline staff have not been trained to identify, report and document changes in relation to high-impact and high-prevalence risks to consumers. This not only places consumers at risk, but it can result in non-compliance and reputational damage to the organisation.

Overview

You will come away from this webinar with a comprehensive understanding of managing high-impact and high-prevalence risks. We will give you simple yet effective tips on how to ensure all consumers and the workforce understand their roles in recognising and responding to changes in health care. This webinar will equip you to implement robust systems, processes and controls to identify, monitor and manage high-impact and high-prevalence risks.

Learning Outcomes

By the end of this webinar course, you will be able to:

✔ Explain the terms high-impact and high-prevalence risks

✔ Describe the requirements of the Aged Care Quality Standards in relation to high-impact and high-prevalence risks

✔ Describe how high-impact and high-prevalence risks links to related care and services

✔ Develop policies and procedures that reflect best practice

✔ Implement preventative strategies and interventions to minimise the impact of high-impact and high-prevalence risks

✔ Integrate risk identification and management into assessment and care planning

✔ Identify and manage risks in a clinical risk register

✔ Support the workforce to identify and report high-impact and high- prevalence risks

✔ Capture and analyse data to determine contributing factors, trends and patterns

✔ Develop robust processes to ensure governance oversight as reflected in Standard 8 (3)(d)(i &ii)

Recognition

All attendees will receive a Statement of Attendance upon completion of an assessment as evidence of Continuing Professional Development hours.

Who will benefit most from this webinar?

Clinicians who are supervising care staff and non clinicians who want to learn more about the importance managing high-impact and high-prevalence risks. This could include care/case managers, registered nurses, quality coordinators, educators and service managers.

Benefits to providers and consumers

It will assist providers to meet the Aged Care Quality Standards by equipping the workforce to identify, manage and monitor high-impact and high-prevalence risks. Consumers will benefit from identification and management of high-impact and high-prevalence risks so preventative measures and interventions can be implemented.

Date:

• 10th March 2022

Times:

• 1.00pm - 4.00pm – New South Wales, Victoria, Tasmania and the Australian Capital Territory
• 12noon - 3.00pm Queensland
• 12.30pm -3.30pm - South Australia
• 11.30 -2.30pm - Northern Territory
• 10.00am - 1.00pm - Western Australia

Inclusions

• PDF PowerPoint presentation
• Downloadable workbook
• Downloadable tools and resources

Learner requirements

• Computer or mobile device
• A stable internet connection (broadband/4G+ recommended)
• Speakers and a microphone are optional

Investment: $ 397 plus GST

Views of previous attendees

• "Lorraine has proven track record in aged care management and consultancy. She is very experienced and resourceful with an ability to lead in our management team in meeting the criteria of aged care accreditation. Her professional advice and the practical tools provided are highly valued by our executive team." - Ada Cheng (General Manager, Australian Nursing Home Foundation Ltd)

• "Lorraine inspired our team with education on clinical governance and goals based care planning. Her wealth of experience and application of real-life scenarios really resonated well with all who attended. The training was pitched and aligned to the varying skill sets of staff present. We learned so much on the day and feel much more." - Deborah D’Costa (Manager of Care Coordination and Quality Australian Multicultural Services)

Facilitators:

• Lorraine Poulos - is a Registered Nurse, Grad Cert. Health Service Management, Fellow Case Management Society of Australia, Qualified Lead Auditor Quality Systems, Certificate 1V Workplace Training, and Education

• Jacquie Culver - is a Nurse Practitioner specialising in palliative-aged care, gerontology and dementia, her experience and practice spans acute residential and community aged care.

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