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Managing High Conflict Personalities

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Location

Location

Taylor/Barlow rooms

Level 8, Polding Centre, 133 Liverpool St

Sydney, NSW 2000

Australia

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Event description

Description

Conflict can range from a heated verbal disagreement between staff members to serious bullying and harassment in the workplace.

The workshop will give participants:

  • awareness of who are High Conflict Personalities (HCPs)

  • tools and strategies to enable them to manage conflict and HCPs in their workplace

  • the ability to manage their own reactions and responses to conflict and HCPs

  • skills to handle resistance and to have difficult conversations with staff

  • professional development which they can use to mentor and coach staff (for example, to assist staff to manage HCP students and parents)

  • the opportunity to follow up with the presenter by email on an individual basis post workshop.

Presented by Nicola Hartfield


Date and Time

Location

Taylor/Barlow rooms

Level 8, Polding Centre, 133 Liverpool St

Sydney, NSW 2000

Australia

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