$249

Managing challenging personalities at work - Leaders Institute of SA Master...

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Innovation and Collaboration Centre Meeting Room,

4th Floor Catherine Helen Spence Building, Uni SA City West Campus

Fenn Place

Adelaide, SA 5000

Australia

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Description

Learn to understand difficult personality traits and behaviours and individual emotional reactions to challenging behaviours. Managers are given skills to deal with difficult employee behaviours that meet legal, ethical and professional obligations. Content includes discussion of best-practice performance management principles and includes coaching skills, self-audit and identification of areas of development and goal setting.

Outcomes:

- understand personality disorders

- understand the difference between annoying and disorded behaviour

- implement improved communication, performance management and coaching skills

- develop a management plan for individuals displaying problematic personality traits

- have a personal plan on how to implement these new skills in your leadership role

This Masterclass is facilitated by psychologist Samantha Young who has spent over 10 years in senior management and consulting roles before obtaining a Masters in Clinical Psychology. She combines a wealth of commercial experience with clinical skills to deliver effective, creative and realistic outcomes for clients. She has been a Director at Human Psychology (formerly Broomhall Young Psychology) for over 8 years and has an MBA from University of Melbourne completed at the Darden Business School, University of Virginia.

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Date and Time

Location

Innovation and Collaboration Centre Meeting Room,

4th Floor Catherine Helen Spence Building, Uni SA City West Campus

Fenn Place

Adelaide, SA 5000

Australia

View Map

Refund Policy

No Refunds

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