Managing Challenging Conversations - Albury/Wodonga October 2019

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Date and Time

Location

Location

Mantra Albury Hotel

524 Smollet St

Albury, NSW 2640

Australia

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Refund Policy

Refund Policy

No Refunds

Sales Have Ended

Registrations are closed
Thank you for registering. We look forward to meeting you at our event. Please copy the link below (and enter into your internet browser) if you would like to return the time2talk Leadership website and view more about our services. www.time2talk.com.au
Event description

Description


Managing Challenging Conversations





Tuesday 1st October 2019


About this course

Handling challenging conversations such as delivering difficult news, managing performance, providing feedback or gaining commitment for behaviour change can be difficult and sometimes awkward for many leaders. This Managing Challenging Conversations training will help to put your leaders mind at ease and equip them with the skills to confidently engage in these difficult conversations and work better with their team to improve performance.


Learning outcomes

Following this session, participants will be able to:

  • Understand the tools and techniques for minimising the occurrence of difficult conversations
  • Explain the dangers of avoiding poor performance issues and the benefits of having these challenging conversation
  • Effectively manage poor performance and give redirecting feedback
  • Have strategies to manage challenging scenarios
  • Be aware of difficult or challenging situations and be prepared to manage them
  • Keep challenging conversations on track and gain commitment for behaviour change


Methodology

This is a highly interactive program, which will provide participants with the tools to manage difficult or challenging conversations in the workplace.


Who should attend?

Managers, project managers, supervisors, team leaders, HR professionals and anyone who would like to improve their ability to provide feedback and manage challenging situations.


Program details

Format: Full day

Date: Tuesday 1st October 2019

Time: 8.45am - 4.00pm

Location: Mantra Albury, 524 Smollet St, Albury 2640

Contact: 1300t2talk or info@time2talk.com.au


Date and Time

Location

Mantra Albury Hotel

524 Smollet St

Albury, NSW 2640

Australia

View Map

Refund Policy

No Refunds

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