$371.97

Managing Aggressive and Challenging Behaviours

Event Information

Share this event

Date and Time

Location

Location

Caraniche

260 Hoddle Street

Level 1

Abbotsford, VIC 3067

Australia

View Map

Refund Policy

Refund Policy

Refunds up to 30 days before event

Friends Who Are Going
Event description

Description

This workshop commences with a review of anger, aggression and some other challenging behaviours. Worker, client and systemic factors are discussed before using a model (predisposing, precipitating and perpetuating factors) to explore the drivers and risk factors behind aggressive behaviour in particular. Training will look at examples of risk factors behind aggressive behaviours such as substance use and boundary breaches.

Seven core principles for de-escalation (DR LASSO) are presented and practiced, followed by assertive closure for when all other attempts fail. The day concludes with strategies such as Psychological First Aid to enable staff to support colleagues who have just experienced a challenging incident.

Learning outcomes:

  • Understand the physiology of anger
  • Understand what aggression and what the precipitating factors are that can cause an aggressive reaction
  • Be proficient in de-escalation techniques such as DR LASSO
  • Be able to use assertive closure
  • Understand how to document episodes and channel self-care support

Training facilitator:

Kara Chambers, MPsych(Clin), BApp.Sc(Hons)

FAQs

Who is this training suitable for?

Frontline works in complex settings

What are my transport/ parking options for getting to and from the event?

Parking: There is local parking available in Turner St, Sackville St and Easey St; alternative parking is available off Lulie St (on the eastern side of the Railway line off Johnston St), adjacent to Victoria Park stadium. Please be aware of clearway zones during certain times of the day.

Public transport: We are a five minute walk from Victoria Park station (South Morang, Hurtbridge and Greensborough lines). Our office is also accessible from bus routes on Hoddle St (towards Richmond or Clifton Hill) and Johnston St (towards City/ Lonsdale St or Kew)

Cancellation Policy?

  • 14 days notice or more: no penalty
  • 8 – 13 days notice: 25% of total training fee
  • 3 – 7 days notice: 50% of total training fee
  • 48 hours notice or less: 100% of total training fee
Share with friends

Date and Time

Location

Caraniche

260 Hoddle Street

Level 1

Abbotsford, VIC 3067

Australia

View Map

Refund Policy

Refunds up to 30 days before event

Save This Event

Event Saved