$471.24

Manage Sales Programs (Melbourne)

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Location

ARA Melbourne HQ

Level 1

112 Wellington Parade

East Melbourne, Victoria 3002

Australia

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Description


Manage & Transform Sales Programs

This high level workshop addresses the diagnosis of the need for change in order improve the sales and service strategies of the business. You will analyse trends in current sales and service strategies and review the strategic direction and service fit in your own business. The workshop will focus on identifying barriers to change while recognising risks and impact of change to service delivery. The next focus is the implementation of the transformation strategy and the engagement of the business in the new sales and service standards, corporate government and culture guidelines to ensure cross-functional alignment.


The workshop covers:

  • Transforming the sales and service experience by analysing contemporary sales and service strategies

  • Defining sales and service strategies and identifying barriers to change including analysis of commercial impact and risk

  • Implementing sales and service transformational strategy by engaging the business and redefining corporate governance and culture guidelines

  • Evaluate the outcomes of the transformation strategy


Target Audience: Business Owners, Managers, Sales Managers, Directors

Level: Advanced

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Disclaimer:

This workshop is subject to change or cancellation if minimum number of participants is not reached. We will endeavour to notify you as early as possible. Your ticket can be transferred to the next available workshop of the same topic or you can request a refund.

If you have purchased a ticket but cannot attend, please contact the Program Manager ( yvonne.chow@retail.org.au) to have your ticket transferred to a later date. If you cancel within 24 hours of a workshop date, please note that your ticket cannot be refunded.

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Date and Time

Location

ARA Melbourne HQ

Level 1

112 Wellington Parade

East Melbourne, Victoria 3002

Australia

View Map

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