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Making Digital Transformation Work For You And Your Customers (incl Xmas Dr...
Thu. 8 December 2016, 5:00 pm – 8:30 pm AEDT
Survival and success in the Digital age is highly dependent on your business or organisation’s ability to engage your customers and drive innovative approaches via Digital Transformation.
According to a recent study by PwC, 87% of companies see Digital Transformation as an opportunity to develop a competitive edge. (PWC, “The Digital Talent Gap: Developing Skills for Today’s Digital Organizations”)
So what do you need to be doing in the Digital Transformation space to get this competitive edge?
Digital Transformation team, and CEO KINSHIP digital, Mike Green will provide critical insights on how to deliver customer first transformation through Digital channels. Danielle Phillips, KINSHIP digital engagement specialist will also share game-changing information on getting customers to identify with your brand and through a SMEA case study.
This is an event not to be missed! It is also an opportunity to get together and celebrate the Festive Season!
In the ‘Spirit of the Season’, Drinks AND Finger Food will be provided AND there will be awesome prizes on offer!
There’s also the opportunity to network with like-minded business owners and corporate professionals and take away some awesome tips and business ideas.
RSVP NOW to grab your ticket and reserve your spot!
We proudly support TLC for Kids with $5 from every ticket sale going directly to our chosen charity.
We are also privileged and excited to be facilitating this event in conjunction with SME Association of Australia…
In business today, there is no single person or company who has all the answers. That’s why as a vital part of SMEA, you have the opportunity to surround yourself with ambitious, growth oriented people, people who truly “get” you and what you are trying to accomplish and are eager to help.
Why? Because they have similar motivations.
When you think about it, just one new key relationship could lead to an influx of new business... taking on a new product or profit centre... or being involved in a major merger/acquisition.
Danielle Phillips and Mike Green
KINSHIP digital (http://kinshipdigital.com)
Bio - Danielle
Danielle has extensive knowledge of social media channels and understanding of social media management platform Sprinklr, She loves developing content strategies with clients to boost their digital engagement through their social channels.
Bio - Mike
Mike is focused on enabling clients to engage, growing, influencing, winning, and retaining customers through a concerted effort across the entire organisation, with profitability, ROI, and customer satisfaction as key measurements of progress.
Mike brings an entrepreneurialism and a breadth of international experience which is highly complementary to diverse management teams and opportunity sets. Mike has provided advisory services to Boards and organisations in many different aspects including IT, Business Strategy, Equity Investments and Business Development. Mike has led complex assignments including IT services, outsourcing, integration and software solutions and transactions. His depth and breadth of experience is far reaching having developed extensive experience in Asia, Japan, USA and Europe.
Mike and KINSHIP digital support Customer-First Digital Transformation through 3 key pillars:
1) Digital: more than just screens, clicks, or channels, Digital is a way of thinking and doing business that is always-on, real-time, one-to-one, responsive, inventive, and innovative.
2) Customer-First: a way of doing business that prioritises serving your customers over everything else.
3) Transformation: every Australian enterprise is on their own Digital Transformation journey— there are three key pillars organisations must achieve. They must move from Brand-Centric to Customer-First, from Analog to Digital, and from Transactions to Engagement.
Making Digital Transformation Work For You And Your Customers
Engaging, growing, influencing, winning, and retaining customers requires a concerted effort across your entire business or organisation, with profitability, ROI, and customer satisfaction as key measurements of progress.
You will gain insight into how to deliver customer first transformation through Digital channels, leveraging integrated open platforms. Digital Transformation is a critical step and Danielle & Mike will share game-changing appreciation of how customers engage brands through digital channels, and learnings on how this affects conversion and overall business success.
Don’t miss the chance to learn how you can give your business the ultimate Digital boost in 2017 (and celebrate the closing out of 2016 at the same time)!
17:00 – 17:45: Registration and Informal Networking
17:45 – 18:15: Welcome from Mark Flack SMEA Director, and Samantha Chambers-Skeggs, Event Host
18:15 – 19:00: Guest Speakers, Danielle Phillips & Mike Green, CEO KINSHIP digital – “Making Digital Transformation Work For You And Your Customers”
19:00 – 19:10: Announcements AND prizes
19:10 - Close: Informal networking and opportunity to stay at the venue for more socialising
Places are limited. Please RSVP to lock in your place.
Hope to see you there!
PS - If you know anyone else that would get value from attending please share this event.