Why Brands Fail to Connect with Clients & Staff

Why Brands Fail to Connect with Clients & Staff

By Saguity

Date and time

Tue, 26 Sep 2017 8:30 AM - 4:30 PM AEST

Location

Monash Seminar & Training Centre

1A Atherton Road Oakleigh, VIC 3166 Australia

Refund Policy

Refunds up to 30 days before event

Description

Why Brands Fail to Connect with Clients & Staff

Learn how to powerfully communicate with TEDx speaker trainer Jon Yeo

Exclusive event - 26th September 2017

Are you looking to create a message that helps you identify, clarify and articulate a brand story in a compelling and engaging way?


If you are looking to:

  • Create a universal message that connects to your key audience/s
  • Have clarity on what makes a great message and how to craft one
  • Articulate your brand in a meaningful and engaging way
  • Consistently develop rapport on and off stage
  • Replicate this skill with any client facing staff

Then this workshop is for you. Jon will work with you (and/or your team) in a one day workshop to design a message that connects with your audience. You can use it with your team and clients.


At the end of the program you will have:

  • A clear, compelling message for your audience (team, client or potential client)
  • A way to consistently deliver a brand story to your clients/audience
  • Speaking confidence
  • A flexible preparation model to manage different audience types and talk lengths
  • Universal principles on great communication that can be replicated across the business


Jon will extend training beyond the theory. A large part of the day will be a critique of your presentation skills to help you improve your technique or make sure your message connects with your audience. You will need to have a 2 minute "pitch" of what your business does for your clients.


All great brands capture the hearts and minds of their customers. Think Apple or Tesla. Brand is more than a logo and tag line. It defines what you stand for. Discover how you build your brand story so that it connects and inspires your clients and staff.



The Monash Seminar & Training Centre is located less than 300m from the Oakleigh train station. There is car parking available around the venue. We look forward to you joining us on the day.

Any queries please contact Lisa Dempsey: lisad@saguity.com

Organised by

Darrell Hardidge is the founder and CEO of Saguity, specialists in measuring and defining how well your team performs in delivering service excellence to your customers. To stand out in today’s market you have to be remarkable or you’re invisible, you have to obsess over your customers and not over your competition.

Saguity is a specialist company in helping businesses understand what creates extreme Customer loyalty and how to replicate the behaviours that earn the trust of your market. Having surveyed over 600,000 customers, they are the innovators of the new service excellence metric ‘Appreciation Certified™’. Darrell is the published author of “The Client Revolution” and the best seller “The 10 Commandments of Client Appreciation”

For more information visit www.saguity.com

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