$0 – $2,445

macOS Support Essentials 10.13, Apple Authorised Training, Cairns, QLD

Event Information

Share this event

Date and Time



Christies Bowlands Centre

Spence Street, Lake St & Spence St, QLD 4870

Cairns City, QLD 4870


View Map

Event description



macOS Support Essentials 10.13

Apple Authorised Training

3 days of Professional Training. Lunch and refreshments provided


macOS Support Essentials 10.13 is a three-day course that teaches the best ways to support macOS High Sierra users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.

Who should attend

• People who manage computer networks or computer labs that run macOS

• People who support Mac users

Recommended knowledge

• macOS familiarity

• Basic computer navigation skills

What you’ll learn

• How to use macOS High Sierra tools and resources to troubleshoot macOS High Sierra

• macOS High Sierra features and functionality, including how to find more information

• How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification

Course outline

Part 1: Installation and Configuration

• Update, Upgrade, and Reinstall macOS High Sierra

• Set Up and Configure macOS

• Use the Command-Line Interface

• Use macOS Recovery

Part 2: User Accounts

• Manage User Accounts

• Manage User Home Folders

• Manage macOS Security

• Manage Password Changes with Keychain Access

Part 3: File Systems and Storage

• Manage File Systems and Storage

• Manage Encryption with FileVault

• Manage Permissions and Sharing

Part 4: Data Management

• Use Hidden Items, Shortcuts, and File Archives • Manage System Resources

• Use Metadata and Spotlight

• Manage Time Machine

Part 5: Apps and Processes

• Install Apps

• Manage Documents

• Manage and Troubleshoot Apps

Part 6: Network Configuration

• Manage Basic Network Settings

• Manage Advanced Network Settings

• Troubleshoot Network Issues

Part 7: Network Services

• Manage Network Services

• Manage Host Sharing and the Personal Firewall

Part 8: System Management

• Troubleshoot Peripherals

• Manage Printers and Scanners

• Troubleshoot Startup and System Issues

What's Provided

Everything required to complete the course. A laptop is provided for your use in the training room for the duration of the course.

A light lunch and refreshments are provided.

The course ebook is supplied for you to keep. (Value approx $65).

$100 towards cost of the certification exam is included, this exam may be taken at a later date .

Additional Information

Information about our venues including parking & transport map be viewed here.

We will send you a reminder prior to the course, please view our cancellation policy which can be viewed here.

Share with friends

Date and Time


Christies Bowlands Centre

Spence Street, Lake St & Spence St, QLD 4870

Cairns City, QLD 4870


View Map

Save This Event

Event Saved